Transferring Contacts from Bold 9900 to the Z10
Waiting a long time for this new Z10, which takes a little getting used to, but so far, super happy!
In theory transferring data from an OS 7 device is done through the memory card, but i keep getting an error and it does not transfer all my contacts.
I have connected (and downloaded the new Blackberry Desktop Manager) the Bold 9900 to the DM and it also doesn't see the contacts.
I turned off wireless synchronisation and in the end i have 3 accounts.
a) gmail account
b) sky account
The unknown account with most of my contacts doesn't wirelessly sync and I can't seem to be able to transfer them if not sending them 1 by 1.
Any thoughts of how I can get these contacts onto the Z10??
- CrackBerry Addict
02-02-13, 05:51 AM #2
- 911 Posts
Not wishing to upset you, but you may be suffering from a bug to do with contacts. I have a friend with a 9900 and he accidentally synced his 9900 to someone else's laptop and now it looks like every email he sends comes from her. I don't think there is a straightforward solution. There were some threads about using a clean spare Blackberry but they were beyond me. Of course, your issue may be something totally different. How about asking Blackberry tech support?Z10 OS 10.3.1.038 (STL 100-2)
Mrs Pilchard has a Passport
Playbook (best not talk about that one)
- 02-02-13, 01:51 PM #5
Similar issue. Tried using the media card a couple of times. Don't seem to work. Missing address book and calendar, two most important items! Frankly, been a die hard fan for about ten years, very frustrating and disappointment! Certainly hope this can be solved ASAP.
- CrackBerry Abuser
02-02-13, 02:16 PM #6
- 131 Posts
I have the same issue. My manual workaround was to sync the contacts and calendar entries on my 9900 (using Blackberry Desktop Manager 'Organizer' option) with Outlook. I exported a CSV file in outlook 2010 for the contacts and one for the calendar entries. I then imported both files into my gmail account (which is not my primary email account). I did delete all contact entries in gmail before I did the import. And finally i created an account on the Z10 to sync both gmail contacts and calendar entries.
I know this is a bit long winded...but that is only what I could come up with for now while this issue is ongoing. Apart from this obvious flaws above, I am not going back to my 9900! Enjoying the BB10 experience (that works!!)
Hope you get yours sorted out soon....
- 02-02-13, 07:26 PM #8
Hi everyone. The best solution I've found is to connect the 9900 to the Z10 via bluetooth. Once paired, in the BT menu on the 9900, select the Z10 by pressing it. When the menu pops up simply select transfer contacts. Job done. Thanks everyone, I'm here all week.Thanked by 15:
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- CrackBerry User
02-03-13, 11:21 AM #13
- 87 Posts
When I connect my Blackberry Torch 9810 with the new Blackberry Link it tells me "Device not Supported by Blackberry Link", but says I can transfer data from this device to a device running Blackberry 10 OS or later.
when I select, Transfer Data:
I don't pick up my Z10 until Tuesday, but I will certainly give it a go then. (Not sure why one image below got posted twice...sorry. Couldn't see where to remove it.)
- CrackBerry User
02-04-13, 06:26 PM #17
- 98 Posts
This simple issue must be addressed soon by BlackBerry. Is the one of the features that i alwalys defend most from iLovers or Droids!!!!! The easy way to transfer data from your BB device to your new one!!!Comunidad Mexicana de Fans de BlackBerry
Solo cambiaria mi BlackBerry por otro BlackBerry!
- 02-04-13, 10:19 PM #18
So the easiest way to transfer phone contacts and BBM contacts is by using BBLink? Is there any other better solution here?
- 02-05-13, 06:35 PM #24
- CrackBerry Abuser
02-05-13, 06:35 PM #25
- 310 Posts
Transferring the contacts via Bluetooth has been the easiest.
Works with phones from other platforms too.
And in case of syncing issues with email accounts, just do a "rset" solution in address book options page for the unwanted email accounts.
Please DO remember to BACKUP your data using DESKTOP MANAGER before doing it.
If you get duplicate entries in address book, use a small app/utility called Contact cleaner, available in app world.
As always, Backup before is recommended in case something goes wrong.The day when Blackberry makes another true sequel to the BOLD 9000,
That would be the day I will smile, again!
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