1. johnhein's Avatar
    I have a First Class/Open Text account in my Hub. When I send emails via this account, the font on the recipient's computer is tiny. Has to be highlighted and font enlarged. Sometimes the body of an email response does not exist when sent. We have changed font size both on Z10 and computer. To no avail. Any solutions???

    Posted via CB10
    04-17-13 08:22 PM
  2. Young Z's Avatar
    I have a First Class/Open Text account in my Hub. When I send emails via this account, the font on the recipient's computer is tiny. Has to be highlighted and font enlarged. Sometimes the body of an email response does not exist when sent. We have changed font size both on Z10 and computer. To no avail. Any solutions???

    Posted via CB10
    Is it only the one recipient or all recipients?

    Posted via CB10
    04-17-13 08:44 PM
  3. johnhein's Avatar
    On work desktops using Windows and First Class. All computers.

    Posted via CB10
    04-17-13 08:58 PM
  4. johnhein's Avatar
    When sent from Z10 and read on a desktop.

    Posted via CB10
    04-17-13 09:04 PM
  5. jolsonpb's Avatar
    We're also experiencing this with our Z10's and Q10's.

    Were you able to find a fix?
    05-24-13 09:08 AM
  6. johnhein's Avatar
    Not yet. Recipients have to highlight and enlarge on their computer to read my emails. Frustrating.

    Posted from my Z10 via CB10
    05-24-13 09:11 AM
  7. jolsonpb's Avatar
    FYI, I emailed First Class and it was an issue with their software. It's been resolved in First Class Internet Services version 11.132 (or later).
    05-24-13 12:39 PM
  8. tahira01's Avatar
    How do I upgrade my account so that my emails are normal size?
    06-02-13 10:47 PM

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