1. micky_oh's Avatar
    I updated my OS to 10.3.2.858 on Verizon last night and now texts don't load or the keyboard won't register me typing, I did a hard reset and it didn't change anything. Anyone else having this issue?

    Posted via CB10
    07-07-15 09:58 AM
  2. jaydee5799's Avatar
    Are you stil having this issue? I would suggest a reload of the OS manually if it hasn't cleared up.
    07-07-15 10:05 AM
  3. ronfc's Avatar
    This is interesting. Another thread also reported a non-functioning touchscreen upon upgrading to 10.3.2.

    Cave, cave, moderator videt
    07-07-15 10:11 AM
  4. micky_oh's Avatar
    Yes. My mother also updated her BlackBerry Z10 to 10.3.2 but it's not happening to her phone. should I factory reset it and try again?

    Posted via CB10
    07-07-15 10:45 AM
  5. micky_oh's Avatar
    My touchscreen seems to be working inside apps and to search but doesn't within the Hub or the texting screen

    Posted via CB10
    07-07-15 10:46 AM
  6. cobra boy's Avatar
    I can send txt msgs, but I don't receive any since the OS update last night on my Verizon Z10. This is not a good thing. Anyone else having this problem?
    07-07-15 06:49 PM
  7. dslocumb's Avatar
    Try a volume button reset or two. Simultaneously press and hold down the volume-up and volume-down keys until the device restarts. See if that helps.

    Posted via CB10
    07-07-15 06:51 PM
  8. Marlon Porter's Avatar
    My Z10STL100-4 is working good. I have an problem with BlackBerry World I cant purchase any apps after update.....

    Posted via CB10
    07-07-15 06:53 PM
  9. adrianl_559's Avatar
    i have this problem too does anybody know how to fix it?

    Posted via CB10
    07-07-15 08:42 PM
  10. cobra boy's Avatar
    I can send txt msgs, but I don't receive any since the OS update last night on my Verizon Z10. This is not a good thing. Anyone else having this problem?
    Shutting the phone OFF then back ON has fixed this problem and my wife's Classic which would not send text msgs. I'll see if this "fix" actually works over the next few days.
    07-07-15 09:15 PM
  11. bbsc1's Avatar
    I have the same problem. Z10STL100-4/10.3.2.858
    I did a hard reboot and it did not correct the problem. My wife is texting me and I am not even receiving some of her texts. This is not acceptable. Life should not be so difficult.
    Torch14 likes this.
    07-08-15 12:37 PM
  12. bbsc1's Avatar
    OK. I stopped BlackBerry Blend and that has corrected the problem for now.
    07-08-15 01:03 PM
  13. snoop tiger's Avatar
    My Z10STL100-4 is working good. I have an problem with BlackBerry World I cant purchase any apps after update.....

    Posted via CB10
    Press update inside BBW and try again

    Posted via CB10
    07-08-15 01:44 PM
  14. ZMc1834's Avatar
    OK. I stopped BlackBerry Blend and that has corrected the problem for now.
    My phone was fine after the update. My wife's phone updated last night and has been having sporadic texts all day. I had her do a soft reboot, hard reboot, Hub reset... Nothing seemed to work.

    I just had her try to Blend approach as bbsc1 stated and it seems to have corrected the problem.

    Edit: Still not working fully. Just had one text not go through. Going to also have her try another hard reset with volume buttons.

    Edit 2: After doing a hard reset, her SMS is back to not working at all again. Very frustrating.
    Last edited by ZMc1834; 07-09-15 at 02:04 PM.
    07-09-15 01:30 PM

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