- 02-04-13, 04:14 PM #77
- 02-04-13, 07:06 PM #81
i emailed the web order support a couple hours ago and still ahven't recieved a response yet, just trying to figure out if ill be getting mine this week or next as i pre-ordered mine last night while it was still saying Feb 5th
- 02-04-13, 07:17 PM #82
I emailed about 4 hours ago and got a response right away that only said 'Please be advised your order will ship later today.' But still no email that it has been shipped, I hope it is some automated system that sends out an email later tonight... This is the first time I had anything from TELUS mailed to me, is this what they usually do for shipping notifications? Everywhere else sends an email right away.
- 02-04-13, 07:22 PM #83
Re: Telus now shipping on Feb 12? what?
Like the rest of you, still waiting for the shipping email. I ordered on the 30th. I just want to know if I should work from home tomorrow or not. Don't want to if I don't have to.
- CrackBerry Abuser
02-04-13, 08:46 PM #86
- 143 Posts
I'm in the same boat as many of you are. Sent an email to web orders today. they responded within 15 minutes. My order, they said, would be shipped later today and I would receive an email to confirm it was shipped. That was seven hours ago. Still no email to confirm shipment.
- 02-04-13, 08:56 PM #87
TELUS is killing the mood for tomorrow... But then again we all might get a big surprise and get it before we get the email that its been sent. I really like looking at my tracking # though and knowing when to expect my shipment. I ordered a $4 pack of seeds a few months ago and they were all over me sending me emails updating me from picking the seeds to sending them.. I give TELUS $200 and I get....?
- CrackBerry User
02-04-13, 09:02 PM #88
- 33 Posts
this is probably the last time I ever get something shipped to me for release date. Not because Telus is keeping me in the dark (well it kind of sucks) but I think I would feel better just going to a brick and mortar store and do the transaction the old fashion way.
- CrackBerry User
02-04-13, 09:18 PM #89
- 34 Posts
I pre-ordered from Telus on the 30th and they said the 4th, after being given the run around forever, they changed the date about 10 times on me and finally it was shipped tonight.... FROM THE U.S.. As if that makes any sense, so I could have walked into my store tomorrow and had it earlier than the pre-order because it will reach Toronto tomorrow and Halifax 2 days after that (Thursday or Friday) while everyone who didn't pre-order will have their phone before me. Needless to say I'm pretty upset with Telus at the moment. They're lines have been extremely busy today, I assume with customers in the same situation as me.
- 02-04-13, 09:29 PM #90
- 02-04-13, 10:00 PM #92
I really debated just going to the store and picking it up, but didn't want to skip the morning of work, and had never had a phone mailed to me via pre-order.
Still in the dark of no shipping update. Not a terrible thing - but I love refreshing the tracking page every 10 minutes just to see if it checked in somewhere! haha
Hoping I get a nice surprise at work tomorrow!
- 02-04-13, 10:23 PM #94
No email here yet either. Mine has to come through Canada Post because couriers have a thing against the area where I live -- they don't like delivering in the boonies. I hope it comes from Calgary -- at least it would be starting in the same province!
- 02-04-13, 11:26 PM #98
Haha, we don't get regular deliveries via purolator, but we get two pickups and dropoffs via FedEx and UPS daily, so I'm kind of hoping FedEx, as they show up around 10AM, should be plenty of time to get the phone from the depot to the truck!
- 02-04-13, 11:39 PM #100
Hey guys you can see this as good news or bad news. The reason being the shipping date has changed is because carriers went through all their original inventories. So demand for the Z10 is hot! People who ordered on the 30th, and before the date got changed to the 12th will have their device on launch day. I called Best Buy mobile, the guy told me he physically put my Telus pre-order along with other Rogers and Bell pre-orders in the backroom. So the people who are looking to pre-order now will see the Feb 12th ship date as that's when second batch of inventory will go out!
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