1. Sam_Salter's Avatar
    When I make a call, there's a long lag before it starts to dial.
    It's been like that for quiet a few OS updates.
    Is this a known problem or do I need to change something in settings?
    sam

    Posted via CB10
    consultingmers likes this.
    07-28-15 07:56 AM
  2. Paul94's Avatar
    10.3.2.2339 fixes the lag on caller.

    Z10 10.3.2.2339
    07-28-15 08:10 AM
  3. dhavalme09's Avatar
    No it has not done any good in my phone. Still lag is present in. 2339 update

    Posted via CB10
    kbz1960 likes this.
    07-28-15 08:15 AM
  4. Don_Henry's Avatar
    2339 did fix the call lag problem for me, and also on my wife's Classic.

    Z10 /3 - 10.3.2.2239/841 - AT&T (posted via CB10)
    07-28-15 08:55 AM
  5. yeo123's Avatar
    There is solution of calling sluggish issues. Closed all screen reader function mode. Good luck!

    Posted via CB10
    07-29-15 03:11 AM
  6. Nikidroid's Avatar
    10.3.2.2339 fixes the lag on caller.

    Z10 10.3.2.2339
    No, my Z10 is OS 10.3.2.2339, the problem still exist, the slow when launch a call (the dial pad light will dim first for several seconds before the process connecting appear), slow when receive incoming calls (the caller will hear 2 sound of "tuuuuut" for twice or three times first before the receiver of his BlackBerry ringing. After swipe to answer, the BlackBerry will have delay (think first for a while) before the voice coming and slow when process check balance or type three numbers that show services from operator.
    Last edited by Nikidroid; 08-05-15 at 08:22 AM.
    08-05-15 04:29 AM
  7. Nikidroid's Avatar
    There is solution of calling sluggish issues. Closed all screen reader function mode. Good luck!

    Posted via CB10
    That you mentioned to close screen reader, I had tried, no result, the slow in launch a call, receive incoming call, delay while swipe to answer till the voice coming and slow (delay) when dial *889# to see quota balance still not fix.
    08-05-15 04:32 AM
  8. bhoqeem's Avatar
    That you mentioned to close screen reader, I had tried, no result, the slow in launch a call, receive incoming call, delay while swipe to answer till the voice coming and slow (delay) when dial *889# to see quota balance still not fix.
    Are you from Indonesia? Same here, and also using the Z10. I think this is a carrier problem. I use XL and I notice that my phone is automatically set to forward all failed incoming calls to a certain number for voice mail. For some reasons, that's what makes the call lags. The lags on my Z10 is not severe, only 2-3 seconds top. However, what concerns me is the fact that I cannot delete this option at all.

    To compare, I also have a Passport with a Telkomsel SIM card in it, but it doesn't have the voice call feature and all calls are always fast, no lags at all.

    I haven't tried to switch the SIM cards or anything to prove this theory further, though.

    Z10STL100-4/10.3.2.2339 on XL Network
    08-05-15 05:35 AM
  9. Nikidroid's Avatar
    Are you from Indonesia? Same here, and also using the Z10. I think this is a carrier problem. I use XL and I notice that my phone is automatically set to forward all failed incoming calls to a certain number for voice mail. For some reasons, that's what makes the call lags. The lags on my Z10 is not severe, only 2-3 seconds top. However, what concerns me is the fact that I cannot delete this option at all.


    To compare, I also have a Passport with a Telkomsel SIM card in it, but it doesn't have the voice call feature and all calls are always fast, no lags at all.

    I haven't tried to switch the SIM cards or anything to prove this theory further, though.

    Z10STL100-4/10.3.2.2339 on XL Network
    ----------------------------------------------------------------

    Yes I am. Carrier problem? If this is because of carrier problem, why previously use (before use Z10) LG G2, Sony Xperia Z C6602, Motorola RAZR XT910, Sony Xperia TX, Samsung Galaxy Note II, Nokia Lumia 520, Samsung Galaxxy Ace 2, I never face this slow call problem? OK, say, those Android, different. Now, why my friend's BlackBerry Q10 used Telkomsel SimPATI (OS 10.2.1) were very fast when launch a call? I had noticed it. I used the same SIM card from Android till BlackBerry Z10.

    You might be should give it a try to switch your SIM card, XL used in Passport, see if there is problem like this or not.
    08-05-15 05:44 AM
  10. bhoqeem's Avatar
    ----------------------------------------------------------------

    Yes I am. Carrier problem? If this is because of carrier problem, why previously use (before use Z10) LG G2, Sony Xperia Z C6602, Motorola RAZR XT910, Sony Xperia TX, Samsung Galaxy Note II, Nokia Lumia 520, Samsung Galaxxy Ace 2, I never face this slow call problem? OK, say, those Android, different. Now, why my friend's BlackBerry Q10 used Telkomsel SimPATI (OS 10.2.1) were very fast when launch a call? I had noticed it. I used the same SIM card from Android till BlackBerry Z10.

    You might be should give it a try to switch your SIM card, XL used in Passport, see if there is problem like this or not.
    Heh. Unfortunately, it's not that easy. Passport uses nano sim card. I'm not cutting my XL just to have it fit in it. And Simpati is my main card.

    Regardless, I still think it's a carrier problem. Either that, or a model problem. The Z10 STL 100-1 is notoriously bad with battery calibration, for instance. Mine is 100-4, and having this call lags, despite being only mildly.

    Z10STL100-4/10.3.2.2339 on XL Network
    08-05-15 06:14 AM
  11. Nikidroid's Avatar
    Heh. Unfortunately, it's not that easy. Passport uses nano sim card. I'm not cutting my XL just to have it fit in it. And Simpati is my main card.

    Regardless, I still think it's a carrier problem. Either that, or a model problem. The Z10 STL 100-1 is notoriously bad with battery calibration, for instance. Mine is 100-4, and having this call lags, despite being only mildly.

    Z10STL100-4/10.3.2.2339 on XL Network
    Oh nano SIM card. If you said Z10 STL100-1 had problem with battery calibration, then I can conclude no Z10 model are good, I read in this web, supportforums.blackberry.com, there were people complaint this call lag too in their Z30 devices. For Leap, I don't find any user complaint about call lag.

    Think about Z10, last time I asked a handphone counter in Roxy Mas, said that BlackBerry Z10 authorized warranty is no more again. So, importers bought STL100-2, STL100-3 and STL100-4, gave distributor warranty, those boxex that show name model were covered by Dirjen Postel sticker, so common consumers will difficult to choose model type. Ask which model that supports 4G 900 MHz or ask STL100-2, they (seller) would say don't know about this. Because BlackBerry strategy that make Z10 becomes 4 models.

    Well, I would see if BlackBerry next time release new firmware update again that fix everything or not or.... maybe I should buy Android again to change my Z10. :-D

    Honestly, the call lag very annoys me.

    Posted via CB10
    08-05-15 08:03 AM
  12. bhoqeem's Avatar
    Well, I know for sure my Passport doesn't have this problem. Perhaps you should try the Passport? Or, when you buy another BlackBerry next time, do it retail so you could test the call features on the spot to see if the problem persists. I always buy retail if I could.

    Z10STL100-4/10.3.2.2339 on XL Network
    08-05-15 08:13 AM
  13. Nikidroid's Avatar
    Well, I know for sure my Passport doesn't have this problem. Perhaps you should try the Passport? Or, when you buy another BlackBerry next time, do it retail so you could test the call features on the spot to see if the problem persists. I always buy retail if I could.

    Z10STL100-4/10.3.2.2339 on XL Network
    Retail you meant, authorized shop named BlackBerry that like Samsung Plaza or 'Samsung' named in the top shop, many SPGs standing near several devices test for visitor?

    I dislike Passport, I never like all phones that have QWERTY physic, I don't like them. That's why I never buy old BlackBerry (Gemini, Curve, Bold, Storm, Dakota, Apollo, Samoa, Bellagio, Monza, Torch).

    Posted via CB10
    08-05-15 08:21 AM
  14. bhoqeem's Avatar
    Retail you meant, authorized shop named BlackBerry that like Samsung Plaza or 'Samsung' named in the top shop, many SPGs standing near several devices test for visitor?

    I dislike Passport, I never like all phones that have QWERTY physic, I don't like them. That's why I never buy old BlackBerry (Gemini, Curve, Bold, Storm, Dakota, Apollo, Samoa, Bellagio, Monza, Torch).

    Posted via CB10
    Doesn't have to be authorized. Simple cellular kiosks such as the ones at ITC would do. You could test the device all you like before taking it home.

    Regarding your dislikes, I guess to each his own.

    Z10STL100-4/10.3.2.2339 on XL Network
    08-05-15 08:27 AM
  15. ppeters914's Avatar
    Sorry, but not buying that it is a carrier issue. I see the same behavior on my STL100-3 on AT&T in USA......a 4-7 second delay. Don't remember if it started in a 10.3.0 or 10.3.1 build. Reduced to 2-3 seconds in 10.3.2.2339, but still there and damn annoying.

    Posted via CB10 / AT&T /Z10 STL100-3 /10.3.2.2239
    kbz1960 likes this.
    08-05-15 09:26 AM
  16. p34c3m4k3r's Avatar
    Did you try a full wipe, after upgrading?

    Posted via CB10
    08-05-15 09:47 AM
  17. Nikidroid's Avatar
    Sorry, but not buying that it is a carrier issue. I see the same behavior on my STL100-3 on AT&T in USA......a 4-7 second delay. Don't remember if it started in a 10.3.0 or 10.3.1 build. Reduced to 2-3 seconds in 10.3.2.2339, but still there and damn annoying.

    Posted via CB10 / AT&T /Z10 STL100-3 /10.3.2.2239
    ----
    So STL100-3 was experience the same too. Conclusion, BlackBerry can't fix this issue, or state this is not issue or just don't care about it.

    Posted via CB10
    consultingmers likes this.
    08-05-15 09:51 AM
  18. III 4U2NV III's Avatar
    When I make a call, there's a long lag before it starts to dial.
    It's been like that for quiet a few OS updates.
    Is this a known problem or do I need to change something in settings?
    sam

    Posted via CB10
    When you say last few OS updates, does that include 10.2.1?

    Posted via CB10
    08-05-15 08:03 PM
  19. Nikidroid's Avatar
    Did you try a full wipe, after upgrading?

    Posted via CB10
    I had tried once wipe my Z10 using Z10 inside Settings, but I forgot which version OS 10.3.2 that I'd done. I did once wipe security among OS 10.3.2.680, 10.3.2.798 and OS 10.3.2.840. Nothing help, it was temporary fix, after 2 days or 3 days, the problem came back again.

    Posted via CB10
    08-05-15 11:55 PM
  20. yeo123's Avatar
    I had tried once wipe my Z10 using Z10 inside Settings, but I forgot which version OS 10.3.2 that I'd done. I did once wipe security among OS 10.3.2.680, 10.3.2.798 and OS 10.3.2.840. Nothing help, it was temporary fix, after 2 days or 3 days, the problem came back again.

    Posted via CB10
    Mine experienced the device sluggish was causing by android apps crashed. I reload biltz 2339 by autoloader and after did security wipe. The device is well working

    Z10/STL100-2/2339
    08-06-15 06:42 AM
  21. MGDania's Avatar
    15-20 second delay on Z10 with 10.3.2.

    I was so fed up I decided to wipe but I decided to uninatall Google play store first and suddenly the delay was gone.

    Not saying it was the problem but it was the only change I made.



    Posted via CB10
    08-07-15 06:59 PM
  22. Dave Bourque's Avatar
    No, my Z10 is OS 10.3.2.2339, the problem still exist, the slow when launch a call (the dial pad light will dim first for several seconds before the process connecting appear), slow when receive incoming calls (the caller will hear 2 sound of "tuuuuut" for twice or three times first before the receiver of his BlackBerry ringing. After swipe to answer, the BlackBerry will have delay (think first for a while) before the voice coming and slow when process check balance or type three numbers that show services from operator.
    Did you do a security wipe? You should do it after backup is made.

    Z30STA100-5/10.3.2.2339
    08-07-15 07:05 PM
  23. Nikidroid's Avatar
    Did you do a security wipe? You should do it after backup is made.

    Z30STA100-5/10.3.2.2339
    Yes I did previously, but I did wipe when I was other OS version (forgot the version), not OS 10.3.2.2339. Since OS 10.3.2.858 till OS 10.3.2.2339 I never do backup. All lost data, install one by one again.

    Posted via CB10
    08-07-15 09:40 PM
  24. Nikidroid's Avatar
    15-20 second delay on Z10 with 10.3.2.

    I was so fed up I decided to wipe but I decided to uninatall Google play store first and suddenly the delay was gone.

    Not saying it was the problem but it was the only change I made.



    Posted via CB10
    My Z10 delay was not reach 15 seconds, the longest was almost 12 seconds. I don't install Google Play Store, I installed Snap, ePSXe, PPSSPP, kalender Indonesia, the others are from BlackBerry World preinstalled.

    Posted via CB10
    08-07-15 09:43 PM
  25. bhoqeem's Avatar
    My Z10 is STL100-4/10.3.2.2339, with Cobalt's Google Play and several android apps and games. My call delay is now only 1-2 seconds. Sometimes even no delay at all.

    Z10STL100-4/10.3.2.2339 on XL Network
    Nikidroid and Rustybronco like this.
    08-07-15 11:35 PM
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