[kuczco]

hi everyone. I've been the most frustrated I've ever been with my Z10 today. I'm feeling tempting to trade it in for an iPhone. I've updated to 10.1.0.2014 and I'm still have random reboots and shutdowns. Just wondering if anyone else is still having this issue. I use the phone then put it in my pocket and the next time I try to use it, it will be off or it will restart when I swipe up to unlock it. I had an incoming call and went to answer it and the phone shut off. I can't have this happening with important business calls coming in. I'm about ready to jump ship for something reliable...

Posted via CB10

[Anilu7]

hi everyone. I've been the most frustrated I've ever been with my Z10 today. I'm feeling tempting to trade it in for an iPhone. I've updated to 10.1.0.2014 and I'm still have random reboots and shutdowns. Just wondering if anyone else is still having this issue. I use the phone then put it in my pocket and the next time I try to use it, it will be off or it will restart when I swipe up to unlock it. I had an incoming call and went to answer it and the phone shut off. I can't have this happening with important business calls coming in. I'm about ready to jump ship for something reliable...

Posted via CB10

I had random reboots on my Z10 until I updated via a T-Mobile SIM to 10.1.0.2025. Try that. On 1720 and 2009 before I was getting reboots. Either that or use Sachup/Sachibar to update further. (Follow the directions carefully, especially if you've never done it before. Disclaimer: I take no responsibility if it goes wrong, etc etc.)

[anon5129477]

BlackBerry nb says you need. 2050 or higher to stop reboots

From The Z10

[tickerguy]

T-Mobile's load has not rebooted on me once. I was running 2354 but back-flashed to T-Mobile's official load and it is entirely stable -- plus I got the VVM in the hub back doing that.

[Phill_UK]

Word is that this is fixed in all OS versions from 10.1.0.2050 and higher.

[Gord7]

I'm running 10.1.0,273 & still getting reboots they seem to come at night & shut the beside mode off so e-mails wake me up most annoying

[tvko]

No never ..... Never....!!!!

Posted via CB10

[Gspot37]

hi everyone. I've been the most frustrated I've ever been with my Z10 today. I'm feeling tempting to trade it in for an iPhone. I've updated to 10.1.0.2014 and I'm still have random reboots and shutdowns. Just wondering if anyone else is still having this issue. I use the phone then put it in my pocket and the next time I try to use it, it will be off or it will restart when I swipe up to unlock it. I had an incoming call and went to answer it and the phone shut off. I can't have this happening with important business calls coming in. I'm about ready to jump ship for something reliable...

Posted via CB10

Do a fresh reload of the os thru BlackBerry Link and i guarantee the random reboots will be gone. I was getting 5+ a day and still did when I upgraded over the old os.


Once I used link to reload the software
.2014 fresh wiping the phone the reboots immediately stopped.

Posted via CB10

[Phill_UK]

I'm running 10.1.0,273 & still getting reboots they seem to come at night & shut the beside mode off so e-mails wake me up most annoying

You will... because software release 10.1.0.273 is OS 10.1.0.1720 which is lower than OS 10.1.0.2050 where the fix started.

[Gord7]

Ok thx I guess I will have to wait till Rogers releases the fix

You will... because software release 10.1.0.273 is OS 10.1.0.1720 which is lower than OS 10.1.0.2050 where the fix started.

[Anilu7]

Ok thx I guess I will have to wait till Rogers releases the fix

Get yourself a T-Mobile SIM and update to 2025. That did it for me.

Posted from my BlackBerry Live Z10

[The Aficionado]

What carrier? Leak or official?

Posted via CB10

[Astro_Man]

You're better off staying with BlackBerry. Icrap and spydroid are both real garbage.

[Anilu7]

What carrier? Leak or official?

Posted via CB10

The 2025 OS is an official T-Mobile release.

Posted from my BlackBerry Live Z10

[[email protected]]

On my 3rd Z10, random reboots, have to force reboots to see emails, not happy

[scrannel]

There was a comment -- either here or on the support page -- that the T-Mo 2025 was reviewed as being stable. Not sure where the information sources to that says you need 2050 (is it just an urban legend?) but when I updated to 2025 on my T-Mo reboots stopped.

[Phill_UK]

Not sure where the information sources to that says you need 2050 (is it just an urban legend?)

Not an urban legend... http://m.crackberry.com/blackberry-1...ed-z10-devices

[scrannel]

Not an urban legend... BlackBerry 10.1 update confirmed to fix random reboots on affected Z10 devices | CrackBerry.com

Thanks, Phill. But FWIW, I and many others, can confirm reboots have stopped on the T-Mo 2025.

[Phill_UK]

Thanks, Phill. But FWIW, I and many others, can confirm reboots have stopped on the T-Mo 2025.

I agree. According to Kris's BlackBerry insider, the fix actually came in leaked OS 10.1.0.1916

[johnprague]

My reboots are getting worse. Three in one day, two of which were within one hour. At night, when on the charger and in bedside mode, it will reboot at least once each night. Last night it rebooted twice. This morning, in the middle of a text, it rebooted again.

I went "public" with it and was interviewed by a local consumer advocate. My interview will appear in a September broadcast of the guys show. In the meantime, he's contacting Blackberry to get their side of the story.

Frankly, I think we need more than Crackberry to air our complaints. If there is a similar consumer advocate on tv in your area, give them a call.


Sent from my iPad using CB Forums mobile app

[Mic_JP]

my reboots turned out to be something else besides OS or software, I think it is worth a try...look up the thread on "My REBOOT FIX" It might work...Or, it might not work....BUT it WORKED FOR ME another Crackberry user had great results too...MAXFRESH...Just curious if anyone else had tried this and it resolved some weird reboots going on

[drjbshum]

Not only did my all my text messages get erased, I am getting random reboots now after 2 days installing in the new OS update. What the hell. I am really frustrated and close to throwing this Z10 into the garbage.