1. Antoine Lopez's Avatar
    hello, i recently buy a BB Z10,
    And i have a problem from 2 things:
    First about SMS, i can not send sms, i dont know why, its write after sended: network offline howerther. Whereas i come phone someone without problems.
    And the second i about internet: i capture the network (edge, 3G, H+) but is write "Voice only" in c. Im gone search solution in notice from blackberry.com
    Modifier les param�tres APN de votre connexion Internet par d�faut
    Votre p�riph�rique BlackBerry utilise les param�tres Access Point Name (APN) pour ouvrir une connexion des donn�es �
    l'aide du r�seau sans fil de votre fournisseur de services. Les applications de votre terminal qui n�cessitent un acc�s
    Internet peuvent utiliser cette connexion.
    Vous devrez peut-�tre modifier vos param�tres APN si vous modifiez votre abonnement au service sans fil ou si les
    param�tres par d�faut ne s'appliquent pas � votre fournisseur de services. En fonction de votre fournisseur de services,
    vous devez peut-�tre modifier les param�tres APN.
    1. Sur l'�cran d'accueil, faites glisser votre doigt � partir du haut de l'�cran.
    2. S�lectionnez SMS and Internet connection Impossible Why?-silhouette-de-roue-dentee_318-40579.jpgParam�tres > R�seaux et connexions > R�seau mobile.
    3. Si les commutateurs R�seau mobile ou Services de donn�es sont d�sactiv�s, activez-les.
    4. S�lectionnez Click image for larger version. 

Name:	silhouette-de-roue-dentee_318-40579.jpg 
Views:	110 
Size:	9.0 KB 
ID:	370640.
    5. Renseignez les champs. Si vous ne connaissez pas les informations requises, contactez votre fournisseur de services.
    Pour r�initialiser les param�tres APN par d�faut, s�lectionnez .

    But a line "4" (in the document find on BB.com) i cant find/see the "notched wheel" Click image for larger version. 

Name:	silhouette-de-roue-dentee_318-40579.jpg 
Views:	110 
Size:	9.0 KB 
ID:	370640 to configure the APN

    i already restart, security delete the phone, and reinstall, no work

    Material:
    BB Z10 STL100-4
    Operator:
    VINI (in french polynesia)
    Ressource document:
    SMS and Internet connection Impossible Why?-capture-d-cran-2015-09-09-13.24.15.png
    SMS and Internet connection Impossible Why?-capture-d-cran-2015-09-09-13.23.57.png

    Help me plz, to find the solution, if you need more information tell me
    Attached Thumbnails SMS and Internet connection Impossible Why?-silhouette-de-roue-dentee_318-40579.jpg  
    09-09-15 06:25 PM
  2. papped's Avatar
    You don't see the APN + wheel icon at the bottom, center of the screen on the Mobile Network screen?
    09-09-15 07:58 PM
  3. Antoine Lopez's Avatar
    Hello,

    i dont see the wheel icon, i dont know why? i have to reinstall another version of BB???
    About sms i fix it( pb come from operator)
    09-09-15 08:13 PM

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