Simcard is not compatible
Hey guys,
Yesterday I bought my Z10. I'm living in The Netherlands and the Z10 hasn't released there yet, but lucky as I am I can drive to Germany in 30 minutes and the Z10 has been released there. I asked if the device came without a simlock, and the answer was: yes. Now here's the thing:
When I put my Dutch simcard in it, it says: Incompatible simcard. I got a new one from my provider (Vodafone) but same result. I also got a simcard with the BlackBerry as a special offer. If you buy a phone without a contract you get a Vodafone (German of course) prepaid simcard. When I put that one in my Z10, everything seems to work fine. So now I'm a little confused.
If there's a simlock, the German Vodafone card also shouldn't work, right? But why doesn't my Dutch simcard work, even after replacing it with a new one? Does anyone know what that message really means, 'incompatible simcard'?
Thanks for your help!
Re: Simcard is not compatible
Originally Posted by
Sjnieboon Hey guys,
Yesterday I bought my Z10. I'm living in The Netherlands and the Z10 hasn't released there yet, but lucky as I am I can drive to Germany in 30 minutes and the Z10 has been released there. I asked if the device came without a simlock, and the answer was: yes. Now here's the thing:
When I put my Dutch simcard in it, it says: Incompatible simcard. I got a new one from my provider (Vodafone) but same result. I also got a simcard with the BlackBerry as a special offer. If you buy a phone without a contract you get a Vodafone (German of course) prepaid simcard. When I put that one in my Z10, everything seems to work fine. So now I'm a little confused.
If there's a simlock, the German Vodafone card also shouldn't work, right? But why doesn't my Dutch simcard work, even after replacing it with a new one? Does anyone know what that message really means, 'incompatible simcard'?
Thanks for your help!
You bought a locked phone
All you need to do is unlock it as the guy above says. there are many sites that can help you, just beware of frauds.
Re: Simcard is not compatible
Originally Posted by
Sjnieboon Just updated through BlackBerry Link but I get the same result. Guess that I have to contact Vodafone.
is the dutch sim different in size than the german one?
if yes, is it customly trimmed?
if yes, is there a case that it is not trimmed right, so the contacts do not sit in the right position?
hope it helps....