[Master_of_Karate_and_Friendship]

Bought a Z10 off Kijiji and did a security wipe before setting it up. After the wi-fi set-up screen, a blue-ish screen with no instructions came on and the random reboots started.

Additional details: Bought an unlock code from the Crackberry Unlocking store but when I go to Sim-Card settings, there's no option to unlock.

Any help or link to help will be greatly appreciated.

[Djlatino]

Those random reboots maybe because of the updating the start up tried and failed to do. I suggest you reload the software with BB Link and try again. If you manage to get out of the horrid setup though,
To unlock go to Security and Privacy>SIM Card> There should be a button that says "Unlock network"

[Hamilton Guy]

I grabbed these off another thread. This is what your phone Sim Setting will look like if the phone is NOT unlocked:



You click on the button that says Unlock Network. A box will pop up to input your unlock code. Be careful you only get 10 tries.

after the code is accepted you should see this:



Post back if you have any further problems getting setup

[Abby D0g]

Had the blue screen before. Try loading fresh os and let it search and find updates.



Posted via CB10

[Master_of_Karate_and_Friendship]

Thanks. Was able to reload OS and unlock the device.

Posted via CB10