[RHDJEEZY]

I recently downloaded all the old BB7 ringtones & notifiers.
I put them all in my SD card under "ringtones"
my "music" folder in my SD card is filled with music.
None of the ringtones/notifiers are in the "music" folder on my SD card.
However when I open the "music app" on my Z10, it's showing up as music.
So... "shuffle songs" will play random songs from my music, and once & a while it will play BB7 ringtones & notifiers.
Kind of annoying, I've tried everything to get it out of there. nothing is working.

[BB_Bmore]

That stinks! Should be fixed in a future update but for now that just stinks. Have you tried using a 3rd party app to play your music and see if it can tell the difference between a ringtone and song?

Sent from my BlackBerry by Choice using Tapatalk

[RHDJEEZY]

That stinks! Should be fixed in a future update but for now that just stinks. Have you tried using a 3rd party app to play your music and see if it can tell the difference between a ringtone and song?

Sent from my BlackBerry by Choice using Tapatalk

No i haven't
I like using the BlackBerry Music App.
It looks nice, and I love it.
I will deal with this problem, not a big deal.
Just thought someone knew a quick fix.
No biggie. Phone is awesome.

[BB_Bmore]

Someone very well may have a fix. I don't own a Z10 so I couldn't help you troubleshoot if I wanted....hmmm now that I think of it you could try moving the ringtones to the Android/ringtones folder. Maybe that will work?

Anyway good luck hopefully someone here can chime in with a fix.

Sent from my BlackBerry by Choice using Tapatalk

[RDZONE99]

I have the same issue too.

Just have to deal with it until an update is in place.

Posted via CB10

[tubbyandtattooed]

Same issue for me but as they are all in one file it does not affect album view too much i just ignore the album lol

[blanb42]

Load your ringtones into the "Music" folder on your sdcard. To activate the ringtones on BBM, text, Phone, messages etc, go to "notifications" icon, select a notification alert like BBM, then click on "tone", a dropdown menu appears, click on "Browse Music...." and this will bring you to your sdcard files. Select the "Music" file and then select your ringtone.

[xamdam]

Yeah just create a playlist of your music and don't his the + sign for the ringtones thats wht i had to do too.

The phone looks for all music files thats why they get listed.

[pmccartney]

Yeah just create a playlist of your music and don't his the + sign for the ringtones thats wht i had to do too.

The phone looks for all music files thats why they get listed.

This is what did too. Quick and easy (hopefully temporary) workaround.

Posted via CB10

[pmccartney]

bump...did anyone find a proper solution.
Is there a specific folder we should save custom ringtones in? A folder that the BB Music app wouldn't find them?

[super chief]

This issue should be addressed and fixed, considering the price one pays for the phone. Kinda like the useless black berry bridge. The lack of having the option to place ringtones in a separate folder creates more work for the end user. Guess one can say the smart phone is only as smart as the persons who makes it.