1. anon3700711's Avatar
    Updated to Z10STL100-2/10.1.0.1762 and now getting random reboots. I don't think this happened before on other software builds. It's rebooted itself twice in past 8 hours randomly.

    So guessing it's software problems then


    Posted via CB10
    05-14-13 04:21 PM
  2. Jingo F's Avatar
    There are a dozen threads and it seems like we will never know if BlackBerry does not tell us.
    05-14-13 04:30 PM
  3. Asmooh's Avatar
    U

    Posted via CB10
    05-14-13 05:14 PM
  4. Asmooh's Avatar
    U are running a leak version and than complain that something doesn't seem to work... pfff

    Posted via CB10
    05-14-13 05:15 PM
  5. trsbbs's Avatar
    U are running a leak version and than complain that something doesn't seem to work... pfff

    Posted via CB10
    Your so nice and useful.


    Tim

    Posted with a BlackBerry Z10
    05-14-13 05:28 PM
  6. Alain_A's Avatar
    Updated to Z10STL100-2/10.1.0.1762 and now getting random reboots. I don't think this happened before on other software builds. It's rebooted itself twice in past 8 hours randomly.

    So guessing it's software problems then


    Posted via CB10

    I have this leak and I have no reboot what so ever
    05-14-13 05:32 PM
  7. vgorous's Avatar
    I don't have this problem either. with bell.

    Posted via CB10
    05-14-13 07:49 PM
  8. 007Storm's Avatar
    IV downloaded the Bell official release today. And have my phone shut off twice all by itself in the past 3 hrs. I had to manually start it up again.

    IV never ever had a random reboot issue in the past.

    Posted via CB10
    05-14-13 07:51 PM
  9. vgorous's Avatar
    IV downloaded the Bell official release today. And have my phone shut off twice all by itself in the past 3 hrs. I had to manually start it up again.

    IV never ever had a random reboot issue in the past.

    Posted via CB10
    Try keeping the phone with minimal apps just to help diagnose what could be causing the problem by process of elimination. Disable one email. Then disable the other email.

    Posted via CB10
    05-15-13 06:55 AM
  10. 007Storm's Avatar
    Why does my phone keep Shutting Down!!! Wow this isn't funny. I only have 2 email accounts. On it.

    Posted via CB10
    05-15-13 02:20 PM
  11. grumpyaeroguy's Avatar
    My observations is that the leak 1627 gives me less of a headache in terms of reboots than the 1762. Not sure why. This on STL100-3 via TMo.

    1762 rebooted itself 2-3 times / 24 hours.

    1627, 20+ Hours so far w/o a reboot so far (which is actually pretty good, sadly)

    The apps/settings/accounts etc identical. Only difference was the 10.1 leak build.
    05-15-13 02:27 PM
  12. whatsever's Avatar
    What I heard that the first shipment in the UK was a bad one. Some stock was sold as well to other countries. They bought it up.

    Posted via CB with Z10
    05-15-13 02:30 PM
  13. grumpyaeroguy's Avatar
    U are running a leak version and than complain that something doesn't seem to work... pfff

    Posted via CB10
    hostility is often a sign of sexual frustration. Sorry for your luck.
    05-15-13 02:32 PM
  14. sooman54's Avatar
    IV downloaded the Bell official release today. And have my phone shut off twice all by itself in the past 3 hrs. I had to manually start it up again.

    IV never ever had a random reboot issue in the past.

    Posted via CB10
    Have you downloaded all of the updates ?

    I'm with Bell and got 3 separate updates. Last one was just this morning.

    Also, if you change your sync settings, it can crash if there are a lot of contacts and/or emails to sort through. It also makes the phone laggy (and battery hot) for a few hours after update. It gets better after a few hours.
    05-15-13 02:46 PM
  15. bobshine's Avatar
    Those having reboots... did it happen when the phone was plugged in?


    Posted via CB10
    05-15-13 02:56 PM
  16. bluetroll's Avatar
    could it be bad apps which are causing the random reboots and shutdowns?

    try doing a security wipe on the device and DON'T restore any of the media or app data.
    05-15-13 03:00 PM
  17. Media Warrior's Avatar
    Mine does reboot on power or battery. Usually 1 a day. Telus 10.1.0.1672?

    Posted via CB10
    05-15-13 03:04 PM
  18. Media Warrior's Avatar
    Has done it since I bought in Feb. My wife z10 bought at same time has no reboots. Both white

    Posted via CB10
    05-15-13 03:05 PM
  19. R_from_Toronto's Avatar
    Seems to be software. My White Z10 has not had this issue since I got it in March but since I installed 10.1 yesterday I've been randomy rebooted twice...
    05-15-13 03:14 PM
  20. 007Storm's Avatar
    Nope it's shutting down on me not plugged in.

    I just grab my phone and go to awake it only to notice it's totally passed out and snoring away!!!!!

    Posted via CB10
    05-15-13 04:24 PM

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