1. adobe's Avatar
    Having the same problem after reloading my Z10 OS - think maybe Instagram blocked this work-a-round too...
    same with me , tried many times, always got "cannot process request .... "
    running 10.99
    04-29-13 02:42 AM
  2. vulfadli's Avatar
    Not even any of that. Too complicated. I was able to login for 5 people by doing the following.

    1. Log into Facebook
    2. Find the applications page in Facebook
    3. Delete the Instagram app
    4. Launch Instagram on Z10
    5. Press the forgot password/log in via Facebook
    6. It will ask you to enter a new password

    Done.

    That has worked without fail so far

    Good luck

    Posted via CB10
    Well u were lucky. Some weren't . I was lucky when I loaded the 1429 os and just did three OP final steps. However on 1483 it doesn't work so that's why I provided the way it worked for me. Otherwise op already posted a comprehensive one.

    Posted via CB10
    04-29-13 03:15 AM
  3. LondonMrT's Avatar
    @WasabiGT Thank You! This actually worked!

    Posted via CB10
    04-29-13 04:31 AM
  4. skarface1988's Avatar
    Does it work with the latest version? I tryed it and it crash. Before it say incompatible. Booooooo ha

    Sent from my Z10 using Tapatalk 2
    04-29-13 01:08 PM
  5. vulfadli's Avatar
    Check androidbars.net and try one from there. It worked for me.

    Posted via CB10
    05-02-13 04:38 AM
  6. HarrisonCole4's Avatar
    Everything works fine for me except once the "reset using facebook" thing pops up all i get is the facebook header with a blank page.
    05-10-13 04:06 PM
  7. bulls2213's Avatar
    IF YOU ARE SERIOUS ABOUT FIXING THIS ISSUE, DO NOT SKIP ANY STEPS.


    * Uninstall Instagram from your Z10 ->
    * Install Instagram to your Z10, without opening the app at all ->
    How to put Android apps onto your BlackBerry 10 phone (Windows Guide) | CrackBerry.com
    * On an Android / iPhone / iPad / iPodTouch / BlueStacks.com ; log onto your Instagram ->
    * Goto your profile on Instagram, and view one of your photos ; on the bottom right corner, there is a 3 dot menu key, press it & click on "Share", then click on "Facebook" ->
    * Log in using your Facebook info when prompted ->
    * Follow the instructions, should be asking you to access Facebook through Instagram on your behalf etc. etc. ->
    * If the Instagram photo you shared on Facebook was successful; then go ahead & open the Instagram app on your Z10 for the first time ->
    * Click on "Log In" -> "Forgot Password?" -> "Reset Using Your Facebook" ->
    * (Note: "ResetUsingYourFacebook" is self-explanatory, it is asking you to log in using your Facebook information in order to re-set your Instagram information.)
    * Follow the instructions note: you must reset your Instagram password to a brand new password you've never used before ->
    * Enjoy you are done!


    PLEASE NOTE:
    If you don't want to repeat this problem avoid doing this:
    -Wiping / setting your device to factory settings.
    -Signing out of Instagram on your device.
    Tried these steps 3 different times. Every time I get to the step where I tap 'reset using facebook' on my Z10 it tells me that I've already authorized Instagram, with options to Cancel, OK, and log in as another user. When I tap OK I get the "sorry, we couldn't complete your request..." error.

    Instagram are a bunch of tools for blocking this. Seriously.
    05-12-13 04:41 PM
57 123

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