11-09-13 08:05 AM
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  1. airbosn581's Avatar
    airbosn581
    I have an annoying problem with my Z10 hub. In the hub in the Facebook part I have one friend request and now 4 FB private messages that I can not delete. I have tried all the normal thinks that I can think of to delete these notifications but they will not go away. Wen I tap on the PM messages the screen just goes dim for a few seconds then comes back to full brightness and the message notification is still there.

    Any help with getting these notifications to delete would be appreciated.
    10-23-13 10:48 AM
  2. jaydee5799's Avatar
    jaydee5799
    Q&A Team
    Ambassador
    Have you tried restarting the hub with the five cornered swipes?
    10-23-13 11:59 AM
  3. airbosn581's Avatar
    airbosn581
    Yes but no luck. Battery pull didn't work either.
    10-23-13 12:54 PM
  4. Ermaro's Avatar
    Ermaro
    Got the same problem, restarting the HUB did not help neither pulling the battery out.
    10-24-13 07:54 AM
  5. tdaye's Avatar
    tdaye
    Funny! I was having the exact same problem after installing a leak last week. I received the official 10.2 yesterday and the issue went away.

    Posted from my Z10. via CB10
    10-24-13 08:01 AM
  6. airbosn581's Avatar
    airbosn581
    I also have downloaded and installed 10.2 and everything has disappeared except for the friends request. I guess Im just stuck with it.
    10-26-13 12:52 PM
  7. tdaye's Avatar
    tdaye
    I found the solution was to turn off "FB Sync Messages " in Accounts and then turn back on. The messages I couldn't delete won't reappear.

    Posted from my Z10. via CB10
    10-30-13 09:02 PM
  8. airbosn581's Avatar
    airbosn581
    I have found another way to fix the problem. Simply log out of FB the log in again and vola all the stuck messages in the hub disappear.
    tdaye likes this.
    11-09-13 08:05 AM
« Dropped calls | How do I get my Z10 to give me reminders from calendar etc when on silent mode »

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