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  1. squished18's Avatar
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    Thread AuthorThread Author   #1  

    Default IT policy on Z10?

    Hello,

    I have a friend who has a Z10. When he setup his work email on it, an IT policy showed up that forces him to have a device policy. He does not have Balance on his device. How is this possible? I thought Balance was supposed to allow the user control over the device and IT would only lock down the Work section.

    Thanks,
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  2. PINC's Avatar
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    He needs to talk to his IT department I think. Ask why they don't have balance.
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  3. dad2bandm's Avatar
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    Is this perhaps because the IT department hasn't upgraded to BES10? Probably should get the facts from them first, to see if this is expected or not.
  4. squished18's Avatar
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    If they hadn't upgraded to BES 10, wouldn't the BES server not recognize the Z10?

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  5. Superhyper's Avatar
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    Is his employer running a BES10 server, or is his phone contacting an Exchange server through ActiveSync? If it's activesync, it's probably just the standard policy that allows the server to issue a remote wipe command.
  6. SA13's Avatar
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    What he said
    ActiveSync has IT Policies

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  7. squished18's Avatar
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    Ok, thanks for the clarification. So if I understand correctly any one of his coworkers who connects using ActiveSync even if it is not a Z10 will have to have a device password?

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  8. TWISM's Avatar
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    Quote Originally Posted by squished18 View Post
    Ok, thanks for the clarification. So if I understand correctly any one of his coworkers who connects using ActiveSync even if it is not a Z10 will have to have a device password?

    Posted via CB10
    This is correct. The policy that gets enforced is normally a password requirement. A time out requirement. Changing password so often, etx... all devices using exchange active sync will have to adhere to the policy.

    Posted via CB10

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