1. doggy10's Avatar
    My wife and I both have Z10's since bb10 launched in Canada last year. My wife doesn't receive pictures in BBM anymore. It stopped about 2-3 weeks ago. She can send pics to me but if I send her a pic she can't view it. We are both on 10.2.1.2xxx on Telus network. Is there a setting that could have been changed or should I delete BBM and download it again? Thought I would ask crackberry nation before I do anything. Thanks everyone.
    #ichooseblackberry10

    BlackBerry for life. Kick'n it with my Z10.
    03-25-14 03:27 PM
  2. ryankidd17's Avatar
    Did you try a hard reset? Holding down both volume keys until you see the BlackBerry logo. If that doesn't work, you can reload a BBM bar file by side loading.

    Posted via CB10
    03-25-14 04:52 PM

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