1. Adm_Canaris's Avatar
    My Z10 seems to be acting up. For some reason it has stopped ringing on some incoming calls. OS installed is 10.3.0.1154(via Sachesi)/Service provider T-Mobile(PayGo). All notification volume sliders are on. Tried rebooting several times. Had noted that the home screen was a bit jumpy, after visiting the hub to check mail, it would jump right back to the hub. Today I reloaded the OS via Sachesi and jumpy home screen is gone. When I call from my home number it rings but when I get calls from outside or from my customers it never rings, just goes to voicemail. Now I am beginning to wonder if the network is acting up. Has anyone experienced anything similar?
    09-20-14 05:27 PM
  2. zocster's Avatar
    If a hard reset hasn't fixed it, then a clean os install may be required

    Sent from my Z10 using Tapatalk
    09-20-14 05:44 PM
  3. FF22's Avatar
    Your contacts are all in order and showing in the contacts app?
    09-20-14 09:41 PM
  4. Adm_Canaris's Avatar
    Yes my contact are intact. I just finished a wipe, install and restore. Now I will wait and see if things have improved.

    Posted via CB10
    09-21-14 12:44 AM
  5. Adm_Canaris's Avatar
    Apparently issue is still here, I think it has something to do with call forwarding. I cannot make any changes via the menu and when I dial ##004#, I get an error message about incoming and outgoing calls barred.

    Posted via CB10
    09-23-14 03:49 AM
  6. danyfan's Avatar
    Reformat the phone WITHOUT restore.
    > Restore options can also restore error/setup bugs on the phone. After reformat process try to call it. Default phone should ring normal.
    >Try also to use a good working sim card if you suspect you have a carrier issue.

    If it does not work. maybe hardware issue. Goodluck

    Posted via CB10
    09-23-14 04:42 AM

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