Had my new Z10 since Sunday and whilst I am not a new BlackBerry owner there is something baffling me about the phone. I ditched my memory card as Link has a habit of splitting the data between card and device as it sees it as one big storage device so I am only running the 16gb onbard now.
After transferring some of my videos and pictures to the device I have found I have 1 phantom folder supposedly containing 6 images (screenshot 1) and I have 2 phantom videos (screenshot 2) that I deleted from my device recently but they are still there. The pictures folder when opened is empty and the videos cannot be played.
I have so far tried:
- Deleting Everything
- Powering Down the Device
- Battery Pull for 30 Seconds
- Letting Media Applications Index
If anybody has any insight to this I would be more than grateful. In saying I am not a new BB owner, I have had most devices from the 7230 to the Z10 and the PlayBook so technical knowledge and understanding is not a problem, but I'd like to get rid of the annoying phantom files!
- 02-06-2013, 03:52 AM #2
My money would be on android emulator based on similar playbook issues.
Nothing exactly like this just duplicate files
I have so far tried:
Deleting Everything (HOW did you go about it?, steps id suggest format sd card, & leave out of z10/ factory reset phone, battery pull (for nostalgic reasons ) Carry On with new phone set-up...)
Powering Down the Device
Battery Pull for 30 Seconds
Letting Media Applications Index
Pretty much every folder on your hard disk is likely to contain a ".DS_Store" file. The main purpose of this file appears to be to boost the Finder's performance when displaying the folder contents to the user by acting as a "cache". Finder is prone to putting a ".DS_Store" file into every directory that you look at, even if you only have a quick browse on a external HDD
To view them on a mac "Show invisible files in the Finder" in "Tools" menu and later de-activate it using "Hide invisible files in the Finder".
Last edited by pcguy514; 02-06-2013 at 03:58 AM. Reason: typos and clarifications..WTB : 1 Trollsbane.
Thanks for the quick reply. No I haven't used a Mac, only a windows 7 machine. Resetting the whole phone seems quite an drastic measure I'd like to avoid especially since the backup I will make to restore my setting may keep the problem. I will see if there are any hidden files through windows and post back the reply.
I've been that used to finding all the support I've needed on os7 that I find this limbo period quote frustrating until people start finding fixes. Thank you for the quick reply and ill let you know how I get on.
- 02-07-2013, 11:02 AM #4
I'm seeing the same thing. I have an empty folder with 14 pictures supposedly. Deleting it doesn't work. I searched my media card for hidden files and there are none. It must be on the internal storage but for some reason I can't get that to mount on my PC at work.
Were you able to resolve this?
Still haven't found a fix for it but glad to hear I am not alone and that it appears to be a bug. I have now ditched the Micro SD and transferred all of my stuff to the internal memory and these files still show and cannot be played/modified/deleted. For now I've given up and try to ignore them. They don't appear to be a problem as Link doesn't know they are there and they don't appear to be taking up space.
- 02-07-2013, 09:49 PM #7
I haven't been able to find a fix either. Tonight I hooked it up to my laptop and mounted both volumes. There's nothing I can find, hidden or not, that would cause this. Nothing in the Misc/Android folders either. Odd thing is, earlier there were 14 items in that folder and now there are 16. This is just really strange.
- 02-08-2013, 12:31 PM #8
Re: Phantom Folders!
Do you have "view hidden files and folders" enabled on Windows explorer.
Did you search the various media and DCIM folders in the android folder I mentioned...
Sorry I forgot to mention that before...WTB : 1 Trollsbane.
Can confirm that these folders and files are now gone on 10.0.10.90 on unlocked O2.
I guess persistence does pay off. Thanks Blackberry.
Posted via CB10Previous Devices: BlackBerry 7230 > 7290 > 8820 > 8900 > 9790
Current Device: BlackBerry Z10 on O2-UK and PlayBook 64GB
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