06-19-13 06:56 AM
tools
  1. Mattster723's Avatar
    Mattster723
    Okay, so my Z10 says a PDF file in an email is corrupt. However, the PDF opens on my computer desktop, and my 9900, and my assistants iPhone 5. Any ideas how to re-download it or is this an issue with some PDFs?
    04-22-13 04:07 PM
  2. dboy54's Avatar
    dboy54
    In looking for the answer to this as well. Been driving me nuts all day. Important pdfs that I can't view on my phone can be a problem.

    Posted via CB10
    04-23-13 09:05 PM
  3. h20work's Avatar
    h20work
    Originally Posted by Mattster723
    Okay, so my Z10 says a PDF file in an email is corrupt. However, the PDF opens on my computer desktop, and my 9900, and my assistants iPhone 5. Any ideas how to re-download it or is this an issue with some PDFs?
    I reported this to BlackBerry level 3 support. Here is the reply I received today:

    PDF won't open due to "corruption" but. . .-img_00000058.jpg
    04-23-13 09:13 PM
  4. h20work's Avatar
    h20work
    A few things I've found looking into the problem, 50% of the time I would work after a reboot. The other 50% of the time the email would disappear
    04-23-13 09:16 PM
  5. dboy54's Avatar
    dboy54
    I tried a battery pull and even fwding it to another account on my phone. Still the error message every time. 10.1 better show up soon.

    Posted via CB10
    04-23-13 09:31 PM
  6. skibnik's Avatar
    skibnik
    This problem cropped up on my PlayBook and now on my Zed it seems certain pdf files cannot be read by them. At work I only can open half of my emails since the different departments use different versions of adobe its frustrating!

    Posted via CB10
    04-23-13 09:35 PM
  7. h20work's Avatar
    h20work
    Forwarding to my Gmail worked a few times, but not consistently. Each time my pb and 9850 could open the attachments with no problems.

    I've been running the "leaked" 10.1 for a few days and haven't been able to duplicate the problem, so there is hope.
    04-23-13 09:42 PM
  8. wilkto's Avatar
    wilkto
    PDF Corruption Issues
    I took a random survey of 22 of my BB contacts.
    Yes, 5
    No, 6
    Don't download mail on phone, 2
    Didn't reply 9
    The problem seems quite widespread and varies from z10, 9900, 9810, 9320x2.
    05-05-13 12:33 PM
  9. lerxster's Avatar
    lerxster
    I was browsing this post as I too had the same problem... suddenly an update to Adobe reader came in and fixed the problem... yay!


    Posted via CB10
    06-19-13 06:56 AM
« z10: gibberbot: anyone have it working on Z10? | My carrier gave some info on the reboots »

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