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  1. Mattster723's Avatar
    CrackBerry Abuser

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    Thread AuthorThread Author   #1  

    Default PDF won't open due to "corruption" but. . .

    Okay, so my Z10 says a PDF file in an email is corrupt. However, the PDF opens on my computer desktop, and my 9900, and my assistants iPhone 5. Any ideas how to re-download it or is this an issue with some PDFs?
  2. dboy54's Avatar
    CrackBerry User

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    #2  

    Default

    In looking for the answer to this as well. Been driving me nuts all day. Important pdfs that I can't view on my phone can be a problem.

    Posted via CB10
  3. h20work's Avatar
    CrackBerry Genius of Geniuses

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    #3  

    Default

    Quote Originally Posted by Mattster723 View Post
    Okay, so my Z10 says a PDF file in an email is corrupt. However, the PDF opens on my computer desktop, and my 9900, and my assistants iPhone 5. Any ideas how to re-download it or is this an issue with some PDFs?
    I reported this to BlackBerry level 3 support. Here is the reply I received today:

    PDF won't open due to "corruption" but. . .-img_00000058.jpg
  4. h20work's Avatar
    CrackBerry Genius of Geniuses

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    #4  

    Default

    A few things I've found looking into the problem, 50% of the time I would work after a reboot. The other 50% of the time the email would disappear
  5. dboy54's Avatar
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    #5  

    Default

    I tried a battery pull and even fwding it to another account on my phone. Still the error message every time. 10.1 better show up soon.

    Posted via CB10
  6. skibnik's Avatar
    CrackBerry Addict

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    #6  

    Default

    This problem cropped up on my PlayBook and now on my Zed it seems certain pdf files cannot be read by them. At work I only can open half of my emails since the different departments use different versions of adobe its frustrating!

    Posted via CB10
    Z30 and loving it!
  7. h20work's Avatar
    CrackBerry Genius of Geniuses

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    #7  

    Default

    Forwarding to my Gmail worked a few times, but not consistently. Each time my pb and 9850 could open the attachments with no problems.

    I've been running the "leaked" 10.1 for a few days and haven't been able to duplicate the problem, so there is hope.
  8. wilkto's Avatar
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    68 Posts
    #8  

    Default

    PDF Corruption Issues
    I took a random survey of 22 of my BB contacts.
    Yes, 5
    No, 6
    Don't download mail on phone, 2
    Didn't reply 9
    The problem seems quite widespread and varies from z10, 9900, 9810, 9320x2.
  9. lerxster's Avatar
    CrackBerry User

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    65 Posts
    #9  

    Default

    I was browsing this post as I too had the same problem... suddenly an update to Adobe reader came in and fixed the problem... yay!


    Posted via CB10

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