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  1. bendirkss's Avatar
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    Thread AuthorThread Author   #1  

    Default Paint peeling on my Z10?

    I just noticed I have paint peeling off the top right corner of my Z10..
    Last edited by bendirkss; 04-01-2013 at 09:36 PM.
    goodcoffy likes this.
  2. aloon69's Avatar
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    #2  

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    I thought this was going to be a joke about waiting for an update, or skype or something... sorry to hear your getting this. It doesnt even look like my zed had paint to peel... got a picture of it?
    supergatorace likes this.
  3. wilderr's Avatar
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    #3  

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    Can you post an image?

    Posted via CB10
    bungaboy likes this.
  4. Oscar_E's Avatar
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    #4  

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    i think its BS !
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    Toseepics (04-02-2013) 
  5. knighty2112's Avatar
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    #5  

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    Had mine for over two months. No issue with paint peeling at all. Did you drop it at all? If possible put up a picture of it too please.

    Whoosh.....!!!!!!!!!! Careful! Z10 in action here!
  6. bendirkss's Avatar
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    Thread AuthorThread Author   #6  

    Default

    Why would I BS this.. I'll post a pic soon. I've never dropped the phone from any height.
  7. crohns's Avatar
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    #7  

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    If its true that really sucks!!! I haven't heard this being an issue at all.
  8. igotberryfever's Avatar
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    #8  

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    Had mine since January 30th my Z10 without a case has no scratches. This is well built device.

    Posted via CB10
  9. knighty2112's Avatar
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    #9  

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    Quote Originally Posted by bendirkss View Post
    Why would I BS this.. I'll post a pic soon. I've never dropped the phone from any height.
    Possibly may be just a rogue phone that didn't get treated correctly for the black paint coating perhaps. If so see if you can get a replacement from your carrier.

    Whoosh.....!!!!!!!!!! Careful! Z10 in action here!
  10. bendirkss's Avatar
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    Thread AuthorThread Author   #10  

    Default

    Carrier doesn't cover any cosmetic issues. I have to contact blackberry, which is impossible cause they have no numbers or emails on the site.
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    mookieson (04-02-2013) 
  11. Tenkawa's Avatar
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    #11  

    Default

    Tweet @blackberryhelp and see what they say.

    Here is the contact page.

    Contact Us - Canada

    You can also do things like e-mail support@blackberry.com (almost always goes somewhere), and you could call the enterprise line and ask to be redirected too.

    Lots of options.
    Thanked by:
    BlackberryPig (04-02-2013) 
  12. howarmat's Avatar

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    #12  

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    I would send a tweet to @blackberryhelp and see if you get a response
    ~Matt
    Nexus 5, Z10 LE, White Lumia 521, 32GB Nook HD+ & 16GB PB, 32 GB Dell Venue 8 Pro
    @howarmat
  13. bendirkss's Avatar
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    Thread AuthorThread Author   #13  

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    Thank you for contacting BlackBerry Technical Support. The email you submitted has not been delivered. Please find many alternative support options below.

    That's what I got from an email. I'll tweet a pic now
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    seankly (04-02-2013) 
  14. pandapurple's Avatar
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    #14  

    Default

    Show a picture.

    Posted via CB10
    Buy the Z10 because you choose to. Enough reason in itself.
  15. rickkel's Avatar
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    #15  

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    I can't believe it is even painted. Isn't it made out of molded black/white/red plastic?
  16. ZEDTROSPEKTIV's Avatar
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    #16  

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    Another waffler ffs, I shouldn't even entertain this thread but the OP caught my eye

    Posted on CB10 via Z10
    CDM76 likes this.
  17. jdhooghe's Avatar
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    #17  

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    All phones have defects. I don't understand why some people here take that fact so personally.
    HTC Droid Incredible --> Apple iPhone 4s --> Nokia Lumia 920 --> BlackBerry Z10 --> HTC One --> iPhone 5

    If I don't respond to you, it probably means that I am tired of the thread. Please PM me if you need to ask me something, vent, whine, respond to a post, ect.
  18. pandapurple's Avatar
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    #18  

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    For the benefit of those who don't use Twitter, would you please post a picture here?

    Posted via CB10
    Buy the Z10 because you choose to. Enough reason in itself.
  19. canderson85's Avatar
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    #19  

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    Got it on launch week. Do not have this problem

    Posted via CB10
  20. bendirkss's Avatar
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    Thread AuthorThread Author   #20  

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    Paint peeling on my Z10?-photo-1-_edit1.jpg here's the pic. It isn't that bad yet, but it's only gonna keep peeling.
    Thanked by 7:
    ami.one (04-02-2013),  barnfoot (04-02-2013),  Chrisd534 (04-02-2013),  jinxednuance (04-02-2013),  KoukiFC3S (04-02-2013),  Mecca EL (04-03-2013),  richardat (04-02-2013) 
  21. jackdunhill's Avatar
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    #21  

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    That would **** me off, hopefully its an isolated incident and they replace it for you. They definitely do not need the bad press.
  22. bendirkss's Avatar
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    Thread AuthorThread Author   #22  

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    Idc if I'm being ridiculous, I've owned tons of phones and never had paint peel off them. This is just weird.
    Eric Shapiro likes this.
  23. ErinnM's Avatar
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    #23  

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    Yea that would bother me too. I love my phone to be perfect. Lol
    New York Yankees lovee.
    @eringaith
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  24. knighty2112's Avatar
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    #24  

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    Hope you get some help from BlackBerry to get this sorted out. Clearly if the phone has not been damaged in anyway then it is a manufacturing issue. Hopefully just affecting a small number of units only. BlackBerry should short this out as a good will gesture here.

    Whoosh.....!!!!!!!!!! Careful! Z10 in action here!
  25. howarmat's Avatar

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    #25  

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    guess this proves that its not made of plastic lol

    Sorry about your luck and hopefully you can get a replacement because that will continue to chip off otherwise
    ~Matt
    Nexus 5, Z10 LE, White Lumia 521, 32GB Nook HD+ & 16GB PB, 32 GB Dell Venue 8 Pro
    @howarmat
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    ZEDTROSPEKTIV (04-01-2013) 
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