[LuayS]

This issue began a week ago, randomly, I notice my emails not coming through I attempt to access my emails via the hub only to notice a screen which reads "no entries in this view".

Upon reboot my emails flow again, but after a short while it's back to that. I noticed a similar thread on the blackberry support forums Unable to add Hotmail account into my Blackberry z... - BlackBerry Support Community Forums

Again no response from Blackberry. I'm on Z10STL100-3/10.1.0.4633

I've removed and re-added. I tried using he outlook.com rather than hotmail.com same issue.

Suggestions are greatly welcomed.

[sk8er_tor]

There must be a problem with Hotmail because I've been reading a lot about this lately.

[LuayS]

Can someone who uses outlook comment on this??

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[MobileMadness002]

i use hotmail myself and have not experienced this issue. at least not yet anyways.

Posted via CB10

[LuayS]

Can anyone shed some light??

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[bazillus]

Try to set your sync-limit to something under 30 days.

For me, the mails disappear when the limit is set to 'forever'.

[flyswatter66]

I pulled the battery after deleting/ re enabling my account several times. Not had a problem since.

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[LuayS]

So I changed it to 30 it seems to be working better now. But wtf it worked fine on forever before.

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[DonnyVantage]

Mine still isn't working correctly, have the exact same problem.

[jgz10]

The problem is that BB can't even get email on their phones working correctly....and people wonder why the BB10 phones are a failure.

BB = email and BBM. Email is sketchy and no one has BBM......great job BB.

[LuayS]

3 hours email have not disappeared. Only change is from forever to 30 days.

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[niss63]

The problem is that BB can't even get email on their phones working correctly....and people wonder why the BB10 phones are a failure.

BB = email and BBM. Email is sketchy and no one has BBM......great job BB.

I think this is probably a microsoft issue, based on past experience of it working very well, and then suddenly several users are having problem with hotmail and outlook.com, but not any others.

[kyleheney]

I think this is probably a microsoft issue, based on past experience of it working very well, and then suddenly several users are having problem with hotmail and outlook.com, but not any others.

I deleted and re-added my account (again), then restarted, and everything is back and has been back for the past few hours. I did this same process yesterday though, and they started to disappear again this morning. Maybe it's an EAS issue?

[anks101]

I deleted and re-added my account (again), then restarted, and everything is back and has been back for the past few hours. I did this same process yesterday though, and they started to disappear again this morning. Maybe it's an EAS issue?

I have somewhat similar issue with EAS with my work email. It vanishes every now and then and comes back on its own. It always shows the sent emails but will sometimes now show mails in Inbox. I have noticed this happens when i move across networks. Wifi - 4G. or from one wifi to another.

I dont have a solution for this.

[LuayS]

So I figure i'd provide everyone with an update. Setting emails to 30 days solved the problem. Forever, would result in mailbox being randomly removed. They hopefully will fix this shortly.

[anks101]

i never tried with 30. i have used 7 or 14. I will try this. Thanks for the update