1. saxxman's Avatar
    So I got a friend to move away from Iphone to a Z10 and I've been trying to help him with his "howto" questions. But now he's given me a question I can't answer.

    He said that anytime, after streaming audio on his phone (mostly through Tunein Radio, I assume), he says that the phone will be unplugged from the aux cable, but when he tries to answer a call, it only answers in headphone mode. Any ideas???

    I do have him on a leak. I think it's something like .2160ish. He's on ATT.

    Thanks in advance!
    04-09-14 01:35 PM
  2. VR6's Avatar
    Maybe there's something stuck inside the headphone jack that makes the Z10 think that it's still connected to a headset?
    shahyaz likes this.
    04-09-14 01:46 PM
  3. Elite1's Avatar
    Are you sure it's a wired headset it's showing, and not a Bluetooth connection?

    What is he connecting that aux cable to when he is using it?
    04-09-14 01:56 PM
  4. crackbb10's Avatar
    Let him go through the Virtual Expert. It will prompt him at some point to connect a jack. It will show if something is screwed up.
    04-09-14 02:03 PM
  5. saxxman's Avatar
    He's using a couple of different AUX devices. One goes into car radio system and the other is an adapter to an I device. It sends micro USB to I 30 pin.

    Posted on my FAB Z30...
    04-09-14 02:32 PM
  6. kbz1960's Avatar
    Has he tried inserting and taking out the plug a few times?
    04-09-14 02:38 PM
  7. saxxman's Avatar
    He bought my Z10, after I upgraded to the 30. The jack is broken in...

    Posted on my FAB Z30...
    04-09-14 03:08 PM
  8. crackbb10's Avatar
    You kinda answered your own question. The device thinks a headphone is connected.

    Does anyone know how to remove this without severely damaging the device?
    04-09-14 03:55 PM
  9. MobileMadness002's Avatar
    You kinda answered your own question. The device thinks a headphone is connected.

    Does anyone know how to remove this without severely damaging the device?

    He said "broken in" not "broken", there is a difference. Once again have him try the Virtual Expert.
    04-09-14 04:03 PM
  10. saxxman's Avatar
    He said "broken in" not "broken", there is a difference. Once again have him try the Virtual Expert.
    Thanks, I will. Already bbm'd him to install it.

    Posted on my FAB Z30...
    04-09-14 04:07 PM
  11. crackbb10's Avatar
    He said "broken in" not "broken", there is a difference. Once again have him try the Virtual Expert.
    In that case I would not know what it means.
    04-11-14 06:33 AM

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