Notifications not working
Since I got my Z10 I have noticed that quite often there is no audible notification when I get a message. I kept checking that my notification profile was set to "Normal" but still messages would come and there would be no sound.
Today I drilled further down and realized that even though the overalls notifications profile was set to "Normal", the sound for the message notification was off. I did not turn it off so that seemed a bit strange.
What seems to be happening in that after taking the device out of bedside mode or after setting the profile to "Normal" after having it in "Silent", is it is not restoring the message notification sound back to "On".
Has any one else witnessed this behavior?
Posted using CrackBerry App on BB10
Re: Notifications not working
I think it has something to do with routing the audio to external speakers/earphones. I am having intermittant issues while I have my earphones plugged in and music playing. sometimes my notifications don't sound at all, or it does, but it is real quiet and cannot be heard over my music playing. stop playing music and take out the earphones and everything is normal.
I was told by someone on blackberry support forums to contact my carrier so they could open a blackberry support ticket.