03-27-15 06:59 PM
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  1. HopeNot's Avatar
    HopeNot
    Whenever I connect my Z10 to any laptop; it shows "Setup hasn't been completed for the connected BlackBerry device. Disconnect your device and finish setting it up (or complete the setup) , then reconnect it to your computer" What do I do PLEASE????
    03-27-15 07:31 AM
  2. Carl Estes's Avatar
    Carl Estes
    Trusted Member
    Did you complete the "setup" bits? if so, then try a battery pull.......
    03-27-15 08:56 AM
  3. YeemanBB's Avatar
    YeemanBB
    I got the same message before. What I did was to complete the setup process after a new OS install. Then Link happily connected my phone.

    Posted via CB10
    03-27-15 01:35 PM
  4. FF22's Avatar
    FF22
    Ambassador
    I had that recently on my Z30. I just kept rebooting the phone. And opened and closed BB Link a few times. Eventually it came back.
    03-27-15 06:59 PM
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