My Z10 is dead. Will not turn on or charge.
I really love this phone and it has worked great since getting it from Tmobile on the 26th. Last night before bed phone was fine, no issues. Woke up this morning and it was dead; could not turn it on. Took the battery out for 2 minutes and tried to recharge but nothing. I thought maybe the charger was defective, so I tried it on another device and it worked fine. I have no idea what happened. I'm stuck at work now, but will take it to Tmobile later today. Anyone else have this issue? I've read in previous post that folks with 100-3 devices (I have the same model) have had reboot issues but not this.
Thanks for your help.
- CrackBerry Addict
04-07-2013, 12:11 PM #3
- 923 Posts
- CrackBerry Master
04-07-2013, 12:51 PM #6
- 1,287 Posts
This happened on my PlayBook a few times when I let the battery completely drain. It will need to charge for quite a while, maybe ten minutes, and then you should be able to start it up. Might take two attempts before it fully loads up.
Posted via CB10"Even if you are on the right track, you'll get run over if you just sit there!" -Will Rogers
- 04-07-2013, 02:50 PM #8
Another quality control issue with BlackBerry. A shame.
Glad you got a new phone and hopefully this will be better
Posted via my Zee10HTC Droid Incredible --> Apple iPhone 4s --> Nokia Lumia 920 --> BlackBerry Z10 --> HTC One --> iPhone 5
If I don't respond to you, it probably means that I am tired of the thread. Please PM me if you need to ask me something, vent, whine, respond to a post, ect.
- CrackBerry Newbie
08-12-2013, 11:27 AM #11
- 1 Posts
I have had 7 devices that went dead on me in 3 months. I am waiting for my 8th device from tmobile. I do not know what is going on but I have had the same issue after issue with device not powering up. I have tried everything, spoke with BB tech and T mobile tech and their is no solution. I will be upgrading soon and leaving BB alone. I had such high hopes. Disappointed.
- CrackBerry Newbie
01-30-2014, 10:26 PM #13
- 1 Posts
I have same issue. Last night I have charged my BB Z10 with charger whole night. New update 10.2.1... was in process. But now in morning device is dead. No sign of power is available. I hold the power button but nothing happen. Kindly Help........................................
- CrackBerry Abuser
01-30-2014, 10:52 PM #16
- 150 Posts
- 04-17-2014, 12:22 PM #18
Try a restart:
Press and HOLD both Vol Up/Down buttons. Keep holding while the screen goes fully black (ignore the screenshot), keep holding through the Black/White logo and when the Colored Logo shows up, release those buttons.
If you have the STL100-1 variant the volume button reset method doesn't work. In that case, Press and HOLD the Power On Button until you see the LOGO as above
- By 1REDRUM in forum BlackBerry Z10Replies: 8Last Post: 05-03-2013, 01:13 AM
- By joemoes in forum BlackBerry Bold 9000Replies: 2Last Post: 06-19-2010, 08:03 AM
- By sumfamily4 in forum BlackBerry Curve 83xxReplies: 1Last Post: 10-04-2009, 05:03 PM
- By jepj30 in forum BlackBerry Pearl 8100Replies: 6Last Post: 03-18-2009, 11:02 AM
- By Flounder20 in forum BlackBerry Curve 83xxReplies: 1Last Post: 02-21-2009, 10:44 PM