[willowbeast]

When I use my phone to make a call, I know some people still do that, my cheek touches the speaker button and turns it on. I don't have chubby cheeks. Is this happening to anyone else?

Posted via CB10

[JesseConatser]

Not I. It really shouldn't do that. When you are on a call the sensor by the earpiece should put the screen to sleep and wake when you take the phone away from your ear.

[willowbeast]

I'll check it out next time. I am one of those that doesn't really use the phone to place calls. Maybe 15 mins a month. Which is why I noticed this issue a couple times so far. I thought wth?....

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[PHughes]

When I use my phone to make a call, I know some people still do that, my cheek touches the speaker button and turns it on. I don't have chubby cheeks. Is this happening to anyone else?

Posted via CB10

Be sure the phone is touching your ear, don't hold it away from your head. There is a proximity sensor that will turn off the touchscreen when it is against your ear. If you hold it slightly away from your ear the screen will remain active and your cheek can activate the speaker, mute or anything else that is accessible using the touchscreen.

[drjames05]

If you make the call in a dark room, you should notice a very faint red rapidly blinking light below the ear receiver where the proximity sensor is.. If you put a finger over it, the phone screen will go dim, ie the sensor senses the phone being put to the ear, and disables the touch screen. If so, all is normal.

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[willowbeast]

Thank you to all i will be looking out for this when I place my next call.


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[xiaohuaxing]

When I use my phone to make a call, I know some people still do that, my cheek touches the speaker button and turns it on. I don't have chubby cheeks. Is this happening to anyone else?

Posted via CB10

This used to happen on my Torch but never on my Z10. If you're using a screen protector or case that is covering the proximity sensor you might have a problem

[willowbeast]

No protector has a cut out for all three up top.

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[Andrew4life]

No protector has a cut out for all three up top.

Posted via CB10

False, the protector that came with my nilkin case has a cut out for all three. But that shouldn't affect the proximity sensor.
It should work regardless of if you have a screen protector on or not.

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[willowbeast]

Sorry that meant to say, no, my protector has..... trying to type with a 3 month old in my arms.

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[xiaohuaxing]

Yea mine current screen protector has 3 cutouts as well. In that case you might have a defective phone/sensor.

I've actually paid attention to this, because like I said I used to have the problem on my last phone and was happy to find that it was not an issue on the z10

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[kevfromkent]

excuse me from being ignorant, but I can't actually work out how to turn speakerphone on, let alone turn it on by accident...

[willowbeast]

You should be able to by tilting the phone so it is face up and you will see speaker. From what I remember


Z10 on Rogers

[kevfromkent]

sorry, pls ignore above, just realised that the speakerphone option is available once a call is being made, not before....doh!

[willowbeast]

Z10 on Rogers

[jpssandhu]

Same problem here, it's really annoying. Could it be static on the screen? Is there a fix?

[canderson85]

Issue with proximity sensor sounds like

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[FF22]

Same problem here, it's really annoying. Could it be static on the screen? Is there a fix?

Free in BBworld, BB Virtual Expert. It has a variety of tests including the Proximity Sensor.