1. eltiburon7's Avatar
    I woke up to my browser not working. My simple browser does, but not my native browser page never loads completely

    Posted with my Z10
    07-26-13 09:36 AM
  2. Heinz Katchup's Avatar
    Below is the solution. At least it worked for me that is. I take no credit for figuring this method out. Kudos to whomever did. Make sure you follow the steps in order.

    Also best to use the search and post your problem to an already ongoing thread regarding this issue. Let's try to keep the negative threads contained. Thanks!

    Change your home page to about:blank. (open browser, click on settings - via the 3 dots at bottom right of screen, open display and actions. Then in field type in about:blank)
    Go to privacy and security.
    Clear cookies and history.
    Turn off cookies
    Close browser
    Reopen browser and change the home page back to your preference.
    Clear cookies and history again
    Turn on cookies

    Posted via a ZeDex or PlayaBook
    07-26-13 09:55 AM
  3. va7sdf's Avatar
    You haven't given enough details but I'm guessing you're experiencing the frozen browser issue. Here's a link with a number of potential fixes: http://forums.crackberry.com/showthread.php?t=819377

    I also happened to notice you posted this issue twice to the same forum. The admins may frown on that.

    Posted via CB10
    07-26-13 09:59 AM
  4. BB30000's Avatar
    I woke up to my browser not working. My simple browser does, but not my native browser page never loads completely

    Posted with my Z10
    Had happened to many over the last few months. Here's the solution that has worked for many.

    1. Clear browsing history and cookies
    2. Disable and re enable cookies
    3. TYPE www.google.com /?t into the address bar
    4. Press enter, back to normal!

    Posted via BlackBerry Z10
    07-26-13 10:26 AM
  5. BB30000's Avatar
    Be sure to manually type step 3, do NOT copy n paste.

    Posted via BlackBerry Z10
    07-26-13 10:27 AM
  6. eltiburon7's Avatar
    That worked thanks!
    07-28-13 01:32 PM
  7. Marpdx's Avatar
    It worked! i have been dealing with this all day! thank you soo much!
    10-17-15 10:16 PM

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