03-03-14 08:43 AM
tools
  1. notoandroidiphone's Avatar
    notoandroidiphone
    For some reason it is hard to hear during phone calls. Have all volumes set to max and even tried the treble and bass boost options.....currently on 10.2.1 from Rogers. anyone have any ideas? This just happened out of the blue.

    Posted via CB10 with my BlackBerry Z10
    03-03-14 01:34 AM
  2. FF22's Avatar
    FF22
    Ambassador
    How long on that version of the OS? Is it now working? There's a free Blackberry Virtual Expert in BBworld which has a series of tests. Give that a shot.

    Try a restart:

    Press and HOLD both Vol Up/Down buttons. Keep holding while the screen goes fully black (ignore the screenshot), keep holding through the Black/White logo and when the Colored Logo shows up, release those buttons.

    If you have the STL100-1 variant the volume button reset method doesn't work. In that case, Press and HOLD the Power On Button until you see the LOGO as above
    03-03-14 08:43 AM
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