1. Mwanahabari's Avatar
    I picked up my new phone from carphone warehouse today and the guy in the shop told me their phones weren't locked unless branded. When I fired the phone up it showed an O2 splash screen. Does this mean it's locked?
    01-31-13 01:32 PM
  2. epress man's Avatar
    I've seen unlocked phones do that before.
    01-31-13 02:48 PM
  3. Phill_UK's Avatar
    CPW phones are definitely unlocked, but I think the Z10 must pick up the carrier splash screen from the SIM as mine shows a Voda one. This surprised me too when I first saw it, because I hadn't told the CPW staff which network I was on when I bought it.
    01-31-13 02:58 PM
  4. salah100's Avatar
    Take it back mate and get it exchanged
    01-31-13 03:16 PM
  5. Phill_UK's Avatar
    Take it back mate and get it exchanged
    Why? There's nothing wrong with it.

    To the OP... if you go to Settings > Security and Privacy > SIM Card and check the settings for Phone Network Lock, they should all show as Unlocked.
    01-31-13 03:21 PM
  6. Mwanahabari's Avatar
    Cheers. Checked and it does indeed say unlocked. Must get the splash info off the sim as suggested. Thanks for the replies guys. Much appreciated.
    01-31-13 10:54 PM
  7. ealvnv's Avatar
    I picked up my new phone from carphone warehouse today and the guy in the shop told me their phones weren't locked unless branded. When I fired the phone up it showed an O2 splash screen. Does this mean it's locked?
    Go to settings> Security and Privacy > SIM card and take a look at lines that say Network, Network Subset and Service Provider if all of them read as unlocked then is unlocked.

    And just for reference i get an ATT splash screen with the ATT sim in, a Tmobile boot screen with a tmobile sim card
    01-31-13 11:00 PM

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