1. cablewithaview's Avatar
    Since loading the Passport OS to my Z10, I cannot access settings and some other apps. I am not able to access the phone thru Blackberry Link, How can I redo the phone ? The method of going to Blackberry website did not work.
    10-31-14 06:52 AM
  2. hamsterwheel's Avatar
    Grab an autoloader, the correct one for the Z10, and load that up.
    10-31-14 07:09 AM
  3. cablewithaview's Avatar
    I have a Mac, any of them work for that? Right now I'm doing a security wipe of the device. Tried Sachesi also, however since I cannot get to the Developer Mode, not helping either.
    10-31-14 07:22 AM
  4. Gus's Avatar
    I have a mac too. Security wipe then reload os with BlackBerry Link it will be fine. You'll lose all your data though. Good luck.

    Posted via CB10
    10-31-14 07:42 AM
  5. cablewithaview's Avatar
    Well, I tried Link earlier in the day with no luck. I later was able to get a hold of a PC, went to BB Dev site and used an autoloader form there. I was able to regain my device. I am using Link now to reload the device and hopefully everything is peachy afterwards. What had happen was, I couldn't access setings at all, no calls in or out, no text, some other BB apps would close. Beat all the hell I ever seen.
    10-31-14 11:37 PM

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