I met a guy last night that hates his Z10 and is returning it, he never knew how to use it
- I don't get out a lot but last night I gave blood and then met a friend afterward at a bar. At the blood bank I had four people asking about the Z10, it really attracts a lot of attention. At the bar I sat with a guy that had one and when he realized I had one too he asked how I like it. I raved, he ranted.
His primary complaint was that there was no easy way to move his contacts, I told him that was not an issue for me because I use Cloud email - Office 365. Then he got ranting about how hard it was to use.
He demonstrated how it takes four steps to get to the phone app. He did not know that a swipe from the bottom turns it on, a full swipe bypasses the lock screen, all he knew was the button at the top.
He did not know about peek, he said his old iPhone was easier to get things done with. He did not know about running apps and how you can switch quickly between them. I showed him this and then he asked how I learned it. I told him there was a short video to watch when setting up the phone for the first time. He confessed to skipping that. He said a person should not have to spend two minutes learning, that it should be intuitive.
He did not know how to use the keyboard at all. He did not know that you could flick words, he thought you had to wait until the word showed in blue on the space bar. Did not know how to place the cursor for corrections or flick down for punctuation.
He did not know how to pull down for options or to find help. He had the phone for a week and knew nothing about it. He is returning it.
The last thing he mentioned was he was not happy with Telus. He switched from Rogers signed up with Telus only to find the plan he signed up for only allowed for three voice mails. Now I can see how that is lame, but not only can he not watch the video, but he also cannot read the features of his plan.
Posted via CB1003-09-13 09:02 AMLike 26 - Some people don't like instructions no matter how easy it is to access them. It usually takes them years to "get it".03-09-13 09:12 AMLike 12
- There is learning in this kind of thing. Joe public is pretty basic. Middle aged Joe public is even more basic when it comes to the "new fangled". You can only go so far in dumbing down the experience.03-09-13 09:14 AMLike 10
- Haters will always hate. The guy sounds like a half empty person. A person always focused on the negative.
Anyways not everyone is a BlackBerry person.
Posted via CB10kh7771965 and BoldAlways like this.03-09-13 09:15 AMLike 2 - I laughed many times when reading your post. Sounds like you met someone who hates the device despite not learning the most basic of functions. The Z10 is not an iPhone. It sounds like he expected it to just be that but with a blackberry symbol on it.
I wonder if he would return a new modern Smart TV after he couldn't figure it out and outright refused to read the manual.
Posted via CB1003-09-13 09:16 AMLike 9 -
Posted via CB10meltbox360 likes this.03-09-13 09:18 AMLike 1 - You met a guy at the blood bank who had a Z10 for a week, didn't know how to unlock the device, didn't know how to swipe words on the keyboard, didn't know about the multitasking, didn't know how to open the phone app.
The gentleman you met has given far too much blood.03-09-13 09:20 AMLike 38 - To be fair, he did have a point. I don't find it intuitive either, but I did do the tutorial so now I know. Yet I dare to say that is not required for either I phone nor android and not even webOS to name a few.
I know plenty of people who would never ever read a guide, my own dad drives me mad like that but there are many like that.
Also the keyboard and editing text is just not as good as on the iPhone. It just keeps on correcting wrongly and moving the cursors is literally hit and miss. Slightly better after the update but still not there like on iPhone and android.
Don't get me wrong, there is lot to like but it does take some persevering which is not for everyone. There seem to be many on crackberry who cam only see this device through rose tinted glasses.
Posted via CB10ibby-berry and xxslxx like this.03-09-13 09:21 AMLike 2 - He was probably just having girl troubles and was taking it out on his phone. Classic case of displacement.03-09-13 09:22 AMLike 3
- I don't get out a lot but last night I gave blood and then met a friend afterward at a bar. At the blood bank I had four people asking about the Z10, it really attracts a lot of attention. At the bar I sat with a guy that had one and when he realized I had one too he asked how I like it. I raved, he ranted.
His primary complaint was that there was no easy way to move his contacts, I told him that was not an issue for me because I use Cloud email - Office 365. Then he got ranting about how hard it was to use.
He demonstrated how it takes four steps to get to the phone app. He did not know that a swipe from the bottom turns it on, a full swipe bypasses the lock screen, all he knew was the button at the top.
He did not know about peek, he said his old iPhone was easier to get things done with. He did not know about running apps and how you can switch quickly between them. I showed him this and then he asked how I learned it. I told him there was a short video to watch when setting up the phone for the first time. He confessed to skipping that. He said a person should not have to spend two minutes learning, that it should be intuitive.
He did not know how to use the keyboard at all. He did not know that you could flick words, he thought you had to wait until the word showed in blue on the space bar. Did not know how to place the cursor for corrections or flick down for punctuation.
He did not know how to pull down for options or to find help. He had the phone for a week and knew nothing about it. He is returning it.
The last thing he mentioned was he was not happy with Telus. He switched from Rogers signed up with Telus only to find the plan he signed up for only allowed for three voice mails. Now I can see how that is lame, but not only can he not watch the video, but he also cannot read the features of his plan.
Posted via CB1003-09-13 09:25 AMLike 6 - You met a guy at the blood bank who had a Z10 for a week, didn't know how to unlock the device, didn't know how to swipe words on the keyboard, didn't know about the multitasking, didn't know how to open the phone app.
The gentleman you met has given far too much blood.
Posted via CB10GRojasHruska likes this.03-09-13 09:25 AMLike 1 - I couldn't live with my Z10, if I didn't know about those things either. Hopefully he would want to familiarize himself with the phone before sticking to his decision, now that you showed him how it's done.
BTW, would've been nice if you showed him how to get to the instruction videos in Help section, i.e just type help after tapping on magnifying glass icon on home screen.
Posted via CB10Cracklen and GRojasHruska like this.03-09-13 09:33 AMLike 2 - It's times like this I always remember a game I played where a chubby guy wore a belt buckle that has these letters on it.
RTFM which stands for read the fking manual03-09-13 09:36 AMLike 3 - To be fair, he did have a point. I don't find it intuitive either, but I did do the tutorial so now I know. Yet I dare to say that is not required for either I phone nor android and not even webOS to name a few.
I know plenty of people who would never ever read a guide, my own dad drives me mad like that but there are many like that.
Also the keyboard and editing text is just not as good as on the iPhone. It just keeps on correcting wrongly and moving the cursors is literally hit and miss. Slightly better after the update but still not there like on iPhone and android.
Don't get me wrong, there is lot to like but it does take some persevering which is not for everyone. There seem to be many on crackberry who cam only see this device through rose tinted glasses.
Posted via CB10
I will give you one thing though. Text editing could be better still, though if you learn how to use the existing tools properly the only "editing" issue really is with selecting blocks of text. Picking a specific spot to select is actually quite easy with the help of the selection circle.
Posted via CB1003-09-13 09:51 AMLike 3 -
Your statement is just false many do not know anything beyond the basics of these devices either, if you're going to own electronics spend some time to learn them people. Sheesh...
Posted via CB1003-09-13 09:53 AMLike 17 -
Posted via CB1003-09-13 09:57 AMLike 0 - As I started reading your post I sympathized. I was thinking "alright, maybe this individual does have a point with the learning curve being somewhat higher than an iPhone". However, then I got to your comments about the keyboard and unfortunately you lost all credibility in my eyes. Every single review, every single person, every single skeptic and hater even that has picked up the Z10 praised one thing on this device, and that is the keyboard. Not only is it better than anything offered on the iPhone and Android, it us so much better that it is basically in a league of its own. This includes comfort, speed, accuracy, feel, everything. To say otherwise is absolute rubbish and portrays an enormous degree of ignorance.
I will give you one thing though. Text editing could be better still, though if you learn how to use the existing tools properly the only "editing" issue really is with selecting blocks of text. Picking a specific spot to select is actually quite easy with the help of the selection circle.
Posted via CB10
Try typing my name on the keyboard Jean-Paul, it keeps on inserting spaces between Jean hyphen and Paul, then it insists on writing Paul with a lower case P. And then there is my surname again lower case d in de which it just can't seem to remember, and uppercase J in Jong. Then add some prefixes and postfixes to a name and you are pretty stuffed.
Nah, whilst I agree it has potential and perhaps if you only write simplistic US English words it may be great, but the moment you get any kind of internationalisation in it it falls down. And when it falls down you have to edit the typos the system introduces and then it falls down again through incredibly finicky cursor placement.03-09-13 10:02 AMLike 3 - Are you kidding me... the iphone is intuitive out of the box without reading or knowing anything about it? Do you know how many people I show how to switch apps on the iphone cause they don't have a clue? Or to use the multi finger gestures (that require 2 hands I might add) and I don't or have ever owned an iphone.
Your statement is just false many do not know anything beyond the basics of these devices either, if you're going to own electronics spend some time to learn them people. Sheesh...
Posted via CB10leafnstion44 and 00stryder like this.03-09-13 10:05 AMLike 2 - 99% of cars go to the junkyard with the owners manual unopened and sealed in the glovebox.
Posted via CB1003-09-13 10:05 AMLike 4 -
-
Once I showed them, they were fine, but it was really no different than the minute I took to explain the gestures and how they worked on PlayBook and BlackBerry 10.
Honestly, I don't think either platform is difficult to use but all platforms require a learning curve for certain tasks.03-09-13 10:14 AMLike 6 - To be fair, he did have a point. I don't find it intuitive either, but I did do the tutorial so now I know. Yet I dare to say that is not required for either I phone nor android and not even webOS to name a few.
I know plenty of people who would never ever read a guide, my own dad drives me mad like that but there are many like that.
Also the keyboard and editing text is just not as good as on the iPhone. It just keeps on correcting wrongly and moving the cursors is literally hit and miss. Slightly better after the update but still not there like on iPhone and android.
Don't get me wrong, there is lot to like but it does take some persevering which is not for everyone. There seem to be many on crackberry who cam only see this device through rose tinted glasses.
Posted via CB10
Posted via CB1003-09-13 10:14 AMLike 4 - Try typing my name on the keyboard Jean-Paul, it keeps on inserting spaces between Jean hyphen and Paul, then it insists on writing Paul with a lower case P. And then there is my surname again lower case d in de which it just can't seem to remember, and uppercase J in Jong. Then add some prefixes and postfixes to a name and you are pretty stuffed.
ALTHOUGH, i just tried it on my Z10, and it had no issue allowing me to type Jean-Paul at all. I've never typed it before, or added it to dictionary. It just knew it.pcguy514 and elGuapoTorres like this.03-09-13 10:14 AMLike 2
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I met a guy last night that hates his Z10 and is returning it, he never knew how to use it
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