1. buon1977's Avatar
    My wife's bbz10 has just died! After finally updating the OS to 10.3.2 thru Bell a week ago, the phone just didn't seem right. When waking up this morning to check her emails, the phone when black!! Several attempts to restart were unsuccessful. What options do I have?? All my wife wants right now is to retrieve her contacts and calendar appointments...

    She's quite upset about it and even considering going android or apple!!!

    Can anyone help???

    Posted via CB10
    07-27-15 08:27 PM
  2. conite's Avatar
    Do you not sync your calender and contacts with the cloud? Like Gmail or Outlook?

    If not, I assume you do regular backups?

    If not, you may be out of luck.

    When plugged in (with a different charger to be sure) do you get any type of LED pattern when you try to turn the phone on?

    Z30STA100-5/10.3.2.2339
    07-27-15 08:34 PM
  3. buon1977's Avatar
    Regular backups. Most recent was a device switch from one z10 to another. Tried two other chargers today and same.

    Posted via CB10
    07-27-15 09:35 PM
  4. conite's Avatar
    Regular backups. Most recent was a device switch from one z10 to another. Tried two other chargers today and same.

    Posted via CB10
    Any sign of life from LED?

    Z30STA100-5/10.3.2.2339
    07-27-15 09:42 PM
  5. buon1977's Avatar
    No life at all

    Posted via CB10
    07-27-15 09:53 PM
  6. Uzi's Avatar
    No life at all

    Posted via CB10
    Charge without Battery, any led?

    Posted via CB10
    07-27-15 10:15 PM
  7. buon1977's Avatar
    None unfortunately.

    Posted via CB10
    07-28-15 05:34 AM

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