1. binshabib's Avatar
    Help please!

    I tried restoring my blackberry z10 through Blackberry link, about 30% of the way through the process my blackberry restarted and all i see is the paper going through the shredder icon and a rotating circle.. It has been doing this for the past couple of hours.

    Is there any way I can force a full restore from the situation i'm in or at least go back into the blackberry z10 os?
    07-18-13 03:44 PM
  2. jaydee5799's Avatar
    Help please!

    I tried restoring my blackberry z10 through Blackberry link, about 30% of the way through the process my blackberry restarted and all i see is the paper going through the shredder icon and a rotating circle.. It has been doing this for the past couple of hours.

    Is there any way I can force a full restore from the situation i'm in or at least go back into the blackberry z10 os?
    The paper going thru the shredder is a wipe of your device...a security wipe and YES they take quite a while...maybe 30 minutes!!
    When done you should have the OS on your phone and you will have to try to restore again.
    07-18-13 05:12 PM
  3. dbugem's Avatar
    I agree with JayDee. Sit tight and it should go through. Secuity wipes do take awhile-(somethings never change).
    07-18-13 05:57 PM

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