1. Ricardo Uzcategui's Avatar
    09-29-14 10:48 PM
  2. FF22's Avatar
    Did you try a second time? Does your device have a password and did you enter it?

    What OS does it have and what were you trying to load? What version of the phone and did the autoloader match it.
    Ricardo Uzcategui likes this.
    09-30-14 12:10 AM
  3. Ricardo Uzcategui's Avatar
    clear clear course, my blackberry is a z10 stl 100-1, caught in the blackberry logo.
    I intended loads the OS 10.0.1. *** without any result, all give the same error, I was in the OS 10.3.0.1052, remove the battery, hangs on blackberry , I have already tried with previous OS, not good result. help me, ERROR SEGURITY-sin-t-tulo3.jpg
    09-30-14 06:46 AM
  4. FF22's Avatar
    You can try it again. REMOVE the battery and leave it out as you try using the autoloader again. Or try using BBLink, again with the battery OUT.

    How old is the phone? Warranty?
    Ricardo Uzcategui likes this.
    09-30-14 08:40 AM
  5. Ricardo Uzcategui's Avatar
    BBlink as I try, I get the error [A: 0x00000049], removing the battery and also I did not get any result, 1-year warranty does not possess that was purchased abroad
    09-30-14 11:24 AM
  6. FF22's Avatar
    I don't know what to suggest now.
    09-30-14 11:46 AM

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