1. silverbullet's Avatar
    OK, I've searched and used all the tips I have found here on the site to help me get my active sync and gmail working but still no avail.

    I was able to get all my gmail accounts working on my new BB10 using the IMAP (easy install) way but now I want to try using active sync. I deleted one of my accounts and tried to re-install using the ACTIVE SYNC method. I fill in all the required info as shown on the site and upon hitting next, I get the following error....


    "Service for account (sssss@gmail.com) is not available. Access should be available soon. [error code:403]"

    Now what is this???!!!

    HELP. Thanks
    02-13-13 08:05 PM
  2. just_luc's Avatar
    Active Sync is no longer supported on free gmail accounts.. that's why you are getting this message. If you want to use active sync, you need to purchase a domain, and sign up for google apps. Otherwise, go back to the IMAP option and it should work fine.
    ForzaStevo likes this.
    02-13-13 08:20 PM
  3. silverbullet's Avatar
    Thanks!! That pretty much sums it up.
    02-13-13 08:42 PM
  4. inffy's Avatar
    I have a paid Gapps account and the Activesync method still doesn't work.
    02-20-13 05:49 AM
  5. siausin's Avatar
    I personally prefers IMAP sync, at least it updates emails as read, and relief of the need to read repeated on another device

    Posted via CB10
    02-20-13 05:57 AM
  6. raremage's Avatar
    I have a paid Gapps account and the Activesync method still doesn't work.
    You have to enable it on your dashboard.
    02-20-13 05:58 AM
  7. raremage's Avatar
    So does ActiveSync. If you're not seeing this, you have something misconfigured.
    02-20-13 05:59 AM
  8. inffy's Avatar
    You have to enable it on your dashboard.
    I have it enabled. My iPhone5 connects with Activesync fine. All I get is this Error Code: 403 and something that "the service isn't available at the moment, it should be available soon"
    02-20-13 06:06 AM

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