Gmail SYNC HELP - possible new question

**silverbullet** · 02-13-2013, 08:05 PM

OK, I've searched and used all the tips I have found here on the site to help me get my active sync and gmail working but still no avail.

I was able to get all my gmail accounts working on my new BB10 using the IMAP (easy install) way but now I want to try using active sync. I deleted one of my accounts and tried to re-install using the ACTIVE SYNC method. I fill in all the required info as shown on the site and upon hitting next, I get the following error....

"Service for account (sssss@gmail.com) is not available. Access should be available soon. [error code:403]"

Now what is this???!!!

HELP. Thanks

**just_luc** · 02-13-2013, 08:20 PM

Active Sync is no longer supported on free gmail accounts.. that's why you are getting this message. If you want to use active sync, you need to purchase a domain, and sign up for google apps. Otherwise, go back to the IMAP option and it should work fine.

**silverbullet** · 02-13-2013, 08:42 PM

Thanks!! That pretty much sums it up.

**inffy** · 02-20-2013, 05:49 AM

I have a paid Gapps account and the Activesync method still doesn't work.

**siausin** · 02-20-2013, 05:57 AM

I personally prefers IMAP sync, at least it updates emails as read, and relief of the need to read repeated on another device

Posted via CB10

**raremage** · 02-20-2013, 05:58 AM

Originally Posted by inffy

I have a paid Gapps account and the Activesync method still doesn't work.

You have to enable it on your dashboard.

**raremage** · 02-20-2013, 05:59 AM

So does ActiveSync. If you're not seeing this, you have something misconfigured.

**inffy** · 02-20-2013, 06:06 AM

Originally Posted by raremage

You have to enable it on your dashboard.

I have it enabled. My iPhone5 connects with Activesync fine. All I get is this Error Code: 403 and something that "the service isn't available at the moment, it should be available soon"