1. drt_3770's Avatar
    Front camera issue-img_20140418_162419.pngany thoughts? Is my camera broken or is it maybe an app I installed?

    BlackBerry Z10 via Verizon Wireless BBM 334AFCFA
    04-18-14 03:26 PM
  2. kye2000's Avatar
    Probably broken or a ribbon is broken

    Posted via My Z30 on 10.2.1.2947
    04-18-14 03:28 PM
  3. drt_3770's Avatar
    Or maybe after latest verizon update? First time I opened front camera in a long time

    BlackBerry Z10 via Verizon Wireless BBM 334AFCFA
    04-18-14 03:28 PM
  4. FF22's Avatar
    Try a restart:

    Press and HOLD both Vol Up/Down buttons. Keep holding while the screen goes fully black (ignore the screenshot), keep holding through the Black/White logo and when the Colored Logo shows up, release those buttons.

    If you have the STL100-1 variant the volume button reset method doesn't work. In that case, Press and HOLD the Power On Button until you see the LOGO as above

    What about the other camera? Works?

    Have you installed any Android apps? They have been known to affect the rear/regular camera.
    04-18-14 04:44 PM
  5. drt_3770's Avatar
    Have the stl100-4. Will try that. Yes rear camera works fine, yes I have a lot of android apps

    BlackBerry Z10 via Verizon Wireless BBM 334AFCFA
    04-19-14 04:05 AM
  6. drt_3770's Avatar
    That restart did nothing. I'm willing to bet it's an android app I installed

    BlackBerry Z10 via Verizon Wireless BBM 334AFCFA
    04-19-14 04:11 AM
  7. whityfisk's Avatar
    Since the latest Os download my front camera has issues. It's as if it now has the same options that the rear facing, this means the flash isn't working.

    Posted via CB10
    04-19-14 10:16 AM
  8. FF22's Avatar
    Forgot to mention - try Blackberry Virtual Expert - it has various tests. But reboot/restart before running them.

    You may be entitled to warranty help?
    04-19-14 01:01 PM

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