1. Derick Hostetler's Avatar
    So I just got my refurbished replacement z10 from at&t and after making sure it worked fine I hooked it up to my computer to install OS 10.3.0.296. I have done this on both of my other z10's and it worked just fine. However halfway through it gave me "device communication errors encountered error: Ax0000000F" After waiting forever it did nothing so I canceled the update. When this happened the red LED flashed a few times then goes off for a second then will flash a few more times. I've tired reloading it again and it appeared it was working but when it finished the red led kept flashing and the phone wouldn't boot up. Even tried restoring to factory settings and no luck. I was told the only way to fix this would be to flash the phone and reload everything onto it. But after looking into it, it appears that it can't be done with at&t phones if your trying to switch the network. Would it be possible to flash it and reload the at&t network on? I have a feeling the answer is no but I figured I might as well check
    08-16-14 09:44 AM
  2. jose_trevizo's Avatar
    Not sure how you are trying to load the 10.3 OS but you may try an autoloader.

    Try finding the autoloader here: http://forums.crackberry.com/showthread.php?t=943672

    CB10 on Z10 AT&T STL 100-3 OS 10.2.2.1531 Vote for Z10 http://www.phonedog.com/rankings/smartphones
    08-16-14 12:49 PM
  3. Derick Hostetler's Avatar
    I used an autoloader, the same one I've used on multiple other z10's. No clue why it didn't work on this particular z10
    08-16-14 05:00 PM

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