1. crazigee's Avatar
    Do I have to decrypt my Z10 before doing a backup and/or transferring the data to another device?

    Posted using my Z10 via CB10
    10-29-14 01:44 PM
  2. FF22's Avatar
    I think if you merely copy files from the phone to, say, a computer, you can just copy. I believe files are decrypted as copied. If you have an encrypted sd card, you need to decrypt it before wiping the phone or autoloading a new OS as the "key" would be lost during those processes.
    10-29-14 03:00 PM
  3. crazigee's Avatar
    I think if you merely copy files from the phone to, say, a computer, you can just copy. I believe files are decrypted as copied. If you have an encrypted sd card, you need to decrypt it before wiping the phone or autoloading a new OS as the "key" would be lost during those processes.
    Sorry, I guess I wasn't clear. I meant using BlackBerry Link. My Z10 is encrypted. I want to use Link to do a backup of my Z10. And then I'll be doing a device switch to my new Z30.

    Do I need to decrypt the Z10 before doing the backup with Link? And before the device switch?

    Posted using my Z10 via CB10
    Last edited by crazigee; 10-29-14 at 03:25 PM.
    10-29-14 03:07 PM
  4. FF22's Avatar
    I don't know. If you have time/patience, you can try without decrypting. If it does not work, then decrypt.

    Again, if you have an sd card that you intend to move to the new phone it must be decrypted if it is now encrypted.
    10-29-14 11:55 PM
  5. crazigee's Avatar
    I don't know. If you have time/patience, you can try without decrypting. If it does not work, then decrypt.

    Again, if you have an sd card that you intend to move to the new phone it must be decrypted if it is now encrypted.
    OK. Thanks.

    And no. The microSD isn't encrypted.

    So if I try with it encrypted and it doesn't work it won't brink the phone or anything?

    Posted using my Z10 via CB10
    10-29-14 11:58 PM
  6. FF22's Avatar
    It should not mess things up. I've not used encryption. To be safe, I guess you could take the extra step and FIRST DECRYPT.
    10-30-14 09:06 AM

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