[troymorr]

It was working with and without the Btooth, i made 4-5 calls through out the day.then just stopped working and got that message i posted on page 1. Ya true that person had no clue. I will ask someone else with a z10 or z30 if tjey can control it who is on the same network, i have tried a soft reboot and no luck.

Posted via CB10

[MiSsY_]

It was working with and without the Btooth, i made 4-5 calls through out the day.then just stopped working and got that message i posted on page 1. Ya true that person had no clue. I will ask someone else with a z10 or z30 if tjey can control it who is on the same network, i have tried a soft reboot and no luck.

Posted via CB10

You can ask others on your network who us BB10, but you can also ask anyone else you know on your network so long as they have smartphone with that functionality.
This way you can narrow down whether this is simply controlled by your carrier, something that only affects BlackBerry10 or something that is only affecting your device.

[troymorr]

Yes i just asked a co-worker with a android and he said his phone doesn't have that option but he uses *67, and i think there is a charge for that. I'll have to call back TBayTel and find out. But i will keep asking around and post results. Thx everyone, love the BlackBerry world.

Posted via CB10

[FF22]

I have the same issue running 10.2.1.2941. The "Show my number" setting isn't even listed in the phone settings menu. I'm on Verizon.

Yup, verizon does not allow you to block your number, at least, on the phone. (you could on earlier phones because I do remember blocking my number on the 8830.) I don't know if you call them, they can alter that!

[FF22]

I just dial #31# before the number to suppress my number for that call only.

Posted using my Z10 via CB10

Just tried that and I get a Verizon intercept message "can't complete call" although they might have some other pre-pend that does allow blocking.

[crazigee]

Just tried that and I get a Verizon intercept message "can't complete call" although they might have some other pre-pend that does allow blocking.

Verizon are still using the older CDMA switches. For them I believe it would be *67 followed by the number. Ie. *674165551212.

Posted using my Z10 via CB10

[FF22]

Verizon are still using the older CDMA switches. For them I believe it would be *67 followed by the number. Ie. *674165551212.

Posted using my Z10 via CB10

Well, *67 allows the number to be dialed. But since I don't have caller id on my home phone, I can't tell what is conveyed. I'll have to call someone I know and check!

Thanks

[troymorr]

Had a friend on the same provider, with a z30 try it and call me and it worked,came up unknown #.,so not sure what to think.

Posted via CB10

[crazigee]

Well, *67 allows the number to be dialed. But since I don't have caller id on my home phone, I can't tell what is conveyed. I'll have to call someone I know and check!

Thanks

Let me know.

The *67 should normally work. That was the code on Bell when they were CDMA, and Bell used the same Nortel switches. It is entirely possible that the feature is disabled, but I doubt it since you said the call went through.

Posted using my Z10 via CB10

[MiSsY_]

Had a friend on the same provider, with a z30 try it and call me and it worked,came up unknown #.,so not sure what to think.

Posted via CB10

Yes but did he turn it off or just use the dialling code to block it

Posted via CB10 from my Z30

[troymorr]

He did what i did, turned the "show your # " to off.

Posted via CB10

[crazigee]

He did what i did, turned the "show your # " to off.

Posted via CB10

Is your phone purchased from the carrier or unlocked? What type of network is it?

Posted using my Z10 via CB10

[troymorr]

My phone is on a contract for 2 years and HSPA+, is the carrier kind.

Posted via CB10

[crazigee]

Well, *67 allows the number to be dialed. But since I don't have caller id on my home phone, I can't tell what is conveyed. I'll have to call someone I know and check!

Thanks

Any update on the *67? I'm curious if it worked.

Posted using my Z10 via CB10

[FF22]

Any update on the *67? I'm curious if it worked.

Posted using my Z10 via CB10

I guess I need someone to call. Maybe in the morning I will return a friend's call and try blocking my number.

Okay, so I interrupted Frontline. It showed as PRIVATE caller.

So, YES, the *67 works for Verizon phones. Thanks - now if I can remember that. Also, the z10 does not make entering/editing/pasting with the leading *67 easy. I had to enter the number into Remember app, edit and add the prefix, then copy and finally paste into the dial pad.

[troymorr]

I let my battery go to 0% and left it out for a couple hours, hoping this may reset what ever happened. But no luck ,still cannot make any calls. Frustrating. But still love my phone.

Posted via CB10

[crazigee]

Nice. I'm glad it works.

I'm always looking for info on this forum and asking for help. It's nice to be able to provide some info to others for a change.

Posted using my Z10 via CB10

[troymorr]

Well I'm glad atleast someone got a fix from this thread. Lol

Posted via CB10

[crazigee]

Well I'm glad atleast someone got a fix from this thread. Lol

Posted via CB10

Sorry no one could help you with your problem.

Posted using my Z10 via CB10

[MiSsY_]

I let my battery go to 0% and left it out for a couple hours, hoping this may reset what ever happened. But no luck ,still cannot make any calls. Frustrating. But still love my phone.

Posted via CB10

Taking out the sim card for a bit would have more of an effect.

A good way to test as well, is if possible try a different sim from the same carrier in your device and your sim in your friends device and see what the result is

Posted via CB10 from my Z30

[troymorr]

Ok ty I will try and take my card out. I assume I power down first. Can I just ask my provider for a new card?

Love my Z10

[MiSsY_]

Ok ty I will try and take my card out. I assume I power down first. Can I just ask my provider for a new card?

Love my Z10

If the problem is with your sim then yes. You'll have to tell them that there is something faulty and you need a sim swop

Posted via CB10 from my Z30