1. Randy Jones's Avatar
    Anyone having problems with personalized ringtones? I've only noticed the problem since installing the 10.1 update, though I couldn't say that's the cause for sure. Now when someone calls whom I've assigned a custom ringtone to, the default ringtone rings. If I don't answer the call, sometimes the custom ringtone will start playing after the call goes to voicemail/hangs up. I have changed the custom tones, the default tone, rebooted the phone, everything I can think of. Anyone have any other ideas?
    07-12-13 03:14 PM
  2. BigBadWulf's Avatar
    Maybe it's where you have them stored. Mine are on my device storage. I've used a bunch of leak OS, and never had a problem.
    07-12-13 11:05 PM
  3. LouDat's Avatar
    I haven't tried ring tones yet, but setting custom message notification tones doesn't work on my Q10 running 10.1.2011... it always uses the default.

    Posted via CB10
    07-14-13 06:03 PM
  4. LouDat's Avatar
    ...or maybe "messages" means email only....sad.

    Posted via CB10
    07-14-13 06:17 PM
  5. bigr3n's Avatar
    Yes I've had that problem as well.. after my phone rings the ringtone plays right after the call finishes..


    Posted via CB 10 On the Underrated Z10
    07-14-13 06:24 PM
  6. bigr3n's Avatar
    Also not sure if it is the app HUB++ had this problem shortly after dl.

    Posted via CB 10 On the Underrated Z10
    07-14-13 06:27 PM
  7. aming63's Avatar
    I have had this problem too sporadically.
    07-14-13 06:28 PM
  8. BruceFlea478's Avatar
    Same here, Past few days I just noticed my ringtones that are not default to the profile I have set keep ringing even through the call going into voicemail. They don't stop until I actually view the call log. Tried putting the ringtone on the device and on the SD card and no luck. Wiped the OS and started from scratch and even dropped down from the OS aming63 is on and tried the official ATT release and no luck.
    07-16-13 07:18 PM

Similar Threads

  1. How many customers can BB expect loose because of the Playbook?
    By DigitalMadness in forum BlackBerry PlayBook
    Replies: 80
    Last Post: 07-13-13, 09:14 AM
  2. Extremely satisfied customer
    By zten in forum BlackBerry Z10
    Replies: 35
    Last Post: 07-12-13, 10:40 AM
  3. At&T CUSTOMERS: READ THIS
    By tim220 in forum BlackBerry Q10
    Replies: 8
    Last Post: 07-11-13, 08:35 PM
  4. Richard from customer supports response to a jab about BB10 for PB
    By ThaSwapMeetPimp in forum BlackBerry PlayBook
    Replies: 34
    Last Post: 07-11-13, 08:53 AM
LINK TO POST COPIED TO CLIPBOARD