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  1. sandstorm12's Avatar
    CrackBerry Newbie

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    Thread AuthorThread Author   #1  

    Default Custom ringtone not playing on Blackberry Z10

    Just got my BB Z10 and love it!
    I have customized my contacts ringtones as I had done on my BB 9900. Different tones for messages and ringer for many of my different contacts. It seems that they aren't playing when I receive a message. The default tone seems to play for every message I get. The customer phone ringer tone does seem to play for each contact when they call me though. Anyone else have this problem?
  2. dhutt's Avatar
    CrackBerry User

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    #2  

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    Looks like the custom tones only work with calls and email:

    Z10 Contact ringtones
  3. CDN_Brat's Avatar
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    17 Posts
    #3  

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    I'm also having this issue on my new Z10!! I used several ringtones and after painstakingly going into every contact and setting the Phone and Message tones I come back to them and they have reverted to the default tones! This is so annoying.. I wish they would bring back some semblance of the sound profiles for contacts so that you could simply select the custom tones once and just add contacts to that sound profile
  4. dracolnyte's Avatar
    CrackBerry Addict

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    743 Posts
    #4  

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    just discovered it today. messages isnt for all messages, it just refers to email. thats misleading!
    Bold 9000 -> iPhone 5 -> White Z10
    Playbook 16GB
  5. xamdam's Avatar
    CrackBerry Genius

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    #5  

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    What format are they in as Midi and M4a will not play, i only found wave or mp3 will.
    New Phone: Blackberry Z10, Old Phones: Samsung Galaxy S3 (Sold), Iphone 4, Iphone 3gs, Unlocked Bold 9000.
    New LTE Playbook 32gb (Dec 2012), OS version is 1088. Mobile Network is Rogers

    "When in doubt, buy a laptop"
  6. dracolnyte's Avatar
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    #6  

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    Quote Originally Posted by xamdam View Post
    What format are they in as Midi and M4a will not play, i only found wave or mp3 will.
    they are the built in ones
    Bold 9000 -> iPhone 5 -> White Z10
    Playbook 16GB
  7. UMLD's Avatar
    CrackBerry Abuser

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    #7  

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    This was rather disappointing when I found this out. I hope they change this in a future update.

    Posted via CB10 from Z10
  8. bc rocket's Avatar
    CrackBerry Newbie

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    8 Posts
    #8  

    Default Read this now

  9. GriffBerry06's Avatar
    CrackBerry User

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    #9  

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    Quote Originally Posted by bc rocket View Post
    This link will explain it to you
    KB33707-Custom Messages Notification Tone does not work with SMS messages

    Well played, Sir; well played. Astounding that this hasnt been addressed yet.
    Your Welcome
    Four Pearls, a Curve, a Bold 9000, three Bold 9700s, a Torch 9800, a Torch 9810, and on my second Bold 9930...phones are understandably afraid of me...sleep with one eye open, Z10

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