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  1. Eric1492's Avatar
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    Thread AuthorThread Author   #1  

    Default Contacts dissappearing, phone gets hot and some SMS problems

    OK I tried .. I really tried. Got my Z10 10 days ago and was really enjoying learning about my new toy .. and saying i will never go back to the BB Bold. BUT .. first the phoen got very hot when I put it in my pocket and the battery drained very quickly .. I tried a PowerSkin but it just made the phone even hotter to the point that it was uncomfortable even in a blazer pocket. THEN .. a couple of times over the past few days my contacts disappeared ... then a few hours later reappeared but now in triplicate. My wife said I sent three of the same txts when I only sent one. Then the phone just rebooted on its own.

    I called Verizon tech support who told me these are all known issues BUT there is no schedule from BB with respect to when an update will come out to correct them.

    Sooo .. when I lost my contacts for the second time yesterday I had it. I am sending the Z10 back and will now try the Iphone5. Too bad too since I was really cheering BB on with this phone .. but it is not ready for critical use.
  2. ErinnM's Avatar
    CrackBerry Genius

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    #2  

    Default

    K.

    Posted via Crackberry Z10
    New York Yankees lovee.
    @eringaith
    instagram.com/erinmmg
    Thanked by:
    scorpio1984 (04-11-2013) 
  3. Spawn12's Avatar
    CrackBerry Genius

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    #3  

    Default

    Ok enjoy your iphone, you did give it a try and it didn't work out for you. Some devices aren't for everyone.

    Hope the iphone works out for you. But I have a feeling you will be back sooner than you think

    Posted via CB10
    John Pawling likes this.
  4. playbookster's Avatar
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    #4  

    Default

    Wonderful. Why did we need to know this?

    Posted via CB10
  5. I am JT's Avatar
    CrackBerry Abuser

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    488 Posts
    #5  

    Default

    I would have wiped the phone and reinstalled the OS and then returned the phone for a new one before I gave up because those results aren't typical. That's just me though. To each their own.

    Posted via CB10
    Life is not a gamble. There may be risk involved, but you don't have to live by chance.

    .....CLICK!
    ErinnM and John Pawling like this.
  6. habs_fan's Avatar
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    #6  

    Default

    I must be lucky and got a really good Z10, cause mine is perfect doesn't do any of those things that you mentioned.. the only thing I'm disappointed in is that it still hadn't found me a girlfriend, geez silly Z10!

    Posted via CB10
    Commander and Chief of the Peevishlicious Crew
  7. tdaye's Avatar
    CrackBerry Master

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    1,168 Posts
    #7  

    Default

    I always wonder why people post this crap? You returned your Z10, so what.?

    Posted from my Z10. via CB10
  8. jdhooghe's Avatar
    CrackBerry Master

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    #8  

    Default

    Quote Originally Posted by Eric1492 View Post
    OK I tried .. I really tried. Got my Z10 10 days ago and was really enjoying learning about my new toy .. and saying i will never go back to the BB Bold. BUT .. first the phoen got very hot when I put it in my pocket and the battery drained very quickly .. I tried a PowerSkin but it just made the phone even hotter to the point that it was uncomfortable even in a blazer pocket. THEN .. a couple of times over the past few days my contacts disappeared ... then a few hours later reappeared but now in triplicate. My wife said I sent three of the same txts when I only sent one. Then the phone just rebooted on its own.

    I called Verizon tech support who told me these are all known issues BUT there is no schedule from BB with respect to when an update will come out to correct them.

    Sooo .. when I lost my contacts for the second time yesterday I had it. I am sending the Z10 back and will now try the Iphone5. Too bad too since I was really cheering BB on with this phone .. but it is not ready for critical use.
    Did you not entertain the possibility that your phone was defective? If you wanted to "really try" then you should have taken it back for a new one. I wish you luck on whatever phone you decide on but anyone who has ever owned a cellphone before EVER knows that lemons are in every basket. If you want justification in switching to another phone, you'll have to find it elsewhere other than "all of BlackBerry's devices are crappy."
    HTC Droid Incredible(2 replacements) --> Nokia Lumia 900(Briefly)/Apple iPhone 4s --> Nokia Lumia 920(3 replacements) --> BlackBerry Z10(2 replacements) --> HTC One(3 replacements) --> Samsung Galaxy S4(Briefly) --> iPhone 5 --> iPhone 6+

    If I don't respond to you, it probably means that I am tired of the thread. Please PM me if you need to ask me something, vent, whine, respond to a post, ect.
  9. pandapurple's Avatar
    CrackBerry Master

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    1,115 Posts
    #9  

    Default

    The Power Skin isn't cheap. Think about how real the story is. Not difficult to scan the threads to make the story.

    Posted via CB10
    Buy the Z10 because you choose to. Enough reason in itself.
  10. ihyln's Avatar
    CrackBerry User

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    #10  

    Default

    Quote Originally Posted by ErinnM View Post
    K.

    Posted via Crackberry Z10
    You are so helpful as usual! It's obvious that Verizon specific z10 phones have issues. I haven't had any battery problems on t mobile. You should have exchanged your device to give it a fair shot.
    Thanked by:
    ihys (04-11-2013) 
  11. shaolinfinest's Avatar
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    #11  

    Default

    I never understood these posts.

    Posted via CB10
    Motorola Droid, Blackberry Bold 9700, Palm Pre
  12. BekNazar's Avatar
    CrackBerry Abuser

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    292 Posts
    #12  

    Default

    If this isn't just a troll then I blame Verizon.
    I got my first device in Dec with beta OS.
    Then you can expect such issues...
    Coming from beta code to 10.0.9 code was great. But why did Verizon release with 10.0.9 when 10.0.10 has soo many improvements? Hope we don't lose more thanks to Verizon's OS!

    Todd

    Posted via CB10
  13. independentvolume's Avatar
    CrackBerry Abuser

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    #13  

    Default

    Quote Originally Posted by shaolinfinest View Post
    I never understood these posts.

    Posted via CB10
    I never understood why the same people come into these posts and complain about them. I usually click on every post like this just because I can't help but chuckle at the replies. Anyway, once again "troll" [1] BB fanatic [0]

    The phone isn't for everyone, no phone is. As long as it brings you joy who cares what someone else thinks.
    Thanked by:
    ihys (04-11-2013) 
    Spawn12 and ihys like this.
  14. jchavealot's Avatar
    CrackBerry Abuser

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    #14  

    Default

    Really tried? Doesn't sound like it.

    Posted via CB10
  15. independentvolume's Avatar
    CrackBerry Abuser

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    #15  

    Default

    Quote Originally Posted by BekNazar View Post
    If this isn't just a troll then I blame Verizon.
    I got my first device in Dec with beta OS.
    Then you can expect such issues...
    Coming from beta code to 10.0.9 code was great. But why did Verizon release with 10.0.9 when 10.0.10 has soo many improvements? Hope we don't lose more thanks to Verizon's OS!

    Todd

    Posted via CB10
    Correct. I'm holding off on the Z10 until two demands are met. 1. Verizon shows they will support the device, and 2. A specific app can be sideloaded. #2 will be decided after Verizon updates the phone and I pick one up to try the sideload.
  16. horiconny's Avatar
    CrackBerry Newbie

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    2 Posts
    #16  

    Default Just got my z10 real happy with it Thank you Blackberry!

    the screen is remarkable and the pictures quality is amazing, still learning but can't wait
  17. saxxman's Avatar
    CrackBerry Addict

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    #17  

    Default

    BYE!!!

    Posted via CB10
    9000 < 9700 < 9810 < 9900 < Z10 and finally moved to Verizon for a Z30

    Keep in mind..."If you're not the lead dog, the view never changes!
  18. horiconny's Avatar
    CrackBerry Newbie

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    2 Posts
    #18  

    Default

    Seems like you have an agenda to bash the company with your constant negative post
  19. jdhooghe's Avatar
    CrackBerry Master

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    #19  

    Default

    Exactly. Verizon is having some major issues with quality control. I don't know why, maybe it is their cdma standard, but damn, there are a lot of issues. It doesn't help that they are witholding the updates too.

    You take the phone back until you get a good one. If you want to "try" then you take it back until you get a good one. I'm sorry that they are having issues but giving up after the first shot is not "trying."
    HTC Droid Incredible(2 replacements) --> Nokia Lumia 900(Briefly)/Apple iPhone 4s --> Nokia Lumia 920(3 replacements) --> BlackBerry Z10(2 replacements) --> HTC One(3 replacements) --> Samsung Galaxy S4(Briefly) --> iPhone 5 --> iPhone 6+

    If I don't respond to you, it probably means that I am tired of the thread. Please PM me if you need to ask me something, vent, whine, respond to a post, ect.
  20. jdhooghe's Avatar
    CrackBerry Master

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    #20  

    Default

    Quote Originally Posted by horiconny View Post
    Seems like you have an agenda to bash the company with your constant negative post
    Huh? I've looked at his posts and it is the same issues that the majority of the Verizon users are experiencing. He has also had contacts disappearing. Those things would tick me off too but that is why you keep taking them back until you get a good one.
    HTC Droid Incredible(2 replacements) --> Nokia Lumia 900(Briefly)/Apple iPhone 4s --> Nokia Lumia 920(3 replacements) --> BlackBerry Z10(2 replacements) --> HTC One(3 replacements) --> Samsung Galaxy S4(Briefly) --> iPhone 5 --> iPhone 6+

    If I don't respond to you, it probably means that I am tired of the thread. Please PM me if you need to ask me something, vent, whine, respond to a post, ect.
  21. Edward in Toronto's Avatar
    CrackBerry Abuser

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    302 Posts
    #21  

    Default

    I really don't see the point of your post? Are you trying to give us for advice? Are you asking for help? Are you warning us? What is it?
  22. TRlPPlN's Avatar
    CrackBerry Abuser

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    405 Posts
    #22  

    Default

    dont let the door hit you on your way out?
    Patiently waited for BB10. Now sporting AT&T Z10
  23. crohns's Avatar
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    #23  

    Default

    At least he gave it a try. But its seems like all of the problem are always with Verizon!!
  24. ihys's Avatar
    CrackBerry Abuser

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    322 Posts
    #24  

    Default

    Quote Originally Posted by jdhooghe View Post
    Huh? I've looked at his posts and it is the same issues that the majority of the Verizon users are experiencing. He has also had contacts disappearing. Those things would tick me off too but that is why you keep taking them back until you get a good one.
    He or anyone else shouldnt have to keep on taking their phone back until they get a normal working phone.. it should be good to go on the first buy... unfortunately we got some ppl returning it 3 times trying to give bb a try. Blackberry should put some real pressure on verizon and say hey whats up with you guys, fix your damn problem, cause right now its hurting blackberry's image. even though it may not be blackberry's fault but the fault of the carrier.

    Edit: im with the other ppl on this, why are you guys so hostile towards the op. He wanted this phone and it just kept on crapping out on him.. and it may not be the fault of blackberry but he needs a phone that works now. not one thats gonna keep on rebooting or other glitches. until verizon or whichever carrier gets their **** together its gonna hurt bb image
  25. w0lfgang's Avatar
    Banned

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    #25  

    Default

    I agree with majority....these posts are getting old....I'll never buy an Apple product as I don't support paying slave wages to Chinese teenagers
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