Chase Bank no longer offers app for BlackBerry

**PN009** · 03-21-2013, 03:50 PM

This just came in the mail a couple of minutes ago.

Just thought I'd share it with anyone using their apps. I'll reach out to them on Twitter; but it'll be great if other CB members can help gather momentum to support this. We've seen apps like Pageonce announce support after we reached out and made some noise. Hopefully we can get banks to change their tune or make a statement about their plans for BB10 as well.

chase.jpg

**seemsixty7** · 03-21-2013, 03:55 PM

I just rec'd this too! I replied with "I hope you are developing a better app to run on the new Blackberry Z10"

**TheRealMisterB** · 03-21-2013, 03:55 PM

Close your account(s) and send them an e-mail.

We want you to be aware of a change. Starting now, you'll no longer have my business from no longer supporting BlackBerry devices. Please accept my apologies for any inconvenience.

You will still be able to access my business by restoring support for BlackBerry devices.

Sincerely,

...

**jkhoward1969** · 03-21-2013, 04:01 PM

What hashtag will you be using so it can trend and I can piggyback on it?

**marcosis** · 03-21-2013, 04:06 PM

I just received that email 20 minutes ago. I hope they're developing an app for BB10 but just in case they're not(which is my guess), lets annoy the **** out of them and demand an app. I'm sure the BlackBerry Dev team would be more than willing to help them with the process.

**PN009** · 03-21-2013, 04:10 PM

@ChaseSupport

Gentlemen, fire your Tweet Engines.....

**Kingkracker** · 03-21-2013, 04:12 PM

Annoying is the word but I'm all for bombarding them with tweets and emails.

**jkhoward1969** · 03-21-2013, 04:13 PM

What hashtag though? #BBMobileApp?

**PN009** · 03-21-2013, 04:14 PM

Originally Posted by jkhoward1969

What hashtag though? #BBMobileApp?

@ChaseSupport

**AfroZepher** · 03-21-2013, 04:26 PM

Let 'em know you want a Blackberry 10 app!!!!

Chase Online: Contact Us
@chasesupport
@Chasenews

**LewLew23** · 03-21-2013, 04:32 PM

I just got this email too. This is ridiculous. Time to tweet away I guess!

**imcurved** · 03-21-2013, 04:40 PM

The only way is to send Chase a request email for a BB10 app.

**beatsandlife** · 03-21-2013, 05:16 PM

they want US (chase customers) to use mobile web. what is this? 2009?

**ErinnM** · 03-21-2013, 05:19 PM

UH WHY? Is there a reason behind this?

**beatsandlife** · 03-21-2013, 05:27 PM

my message to Chase: @Chasesupport so, with the email today regarding the lack of support for BlackBerry devices. I'm sure you're brewing up for #BB10. Right?

**DAY1000** · 03-21-2013, 05:29 PM

Yeah, far too many security features for the likes of Chase to want to deal with it, LOL!!!

**T_Touch** · 03-21-2013, 06:38 PM

what's the reason?

**Barriecuda** · 03-21-2013, 06:44 PM

I'm assuming that they didn't build anything specific for 10. Which means I also assume that they don't want to invest the resources (manpower, IT, etc) in managing apps for three builds (5.0, 7.0 and 10.)

**kidkamel** · 03-21-2013, 06:45 PM

I spoke to them after receiving the email and they said they are seeing a heavier traffic from iOS and Android users and very little from BlackBerry. They feel its not worth supporting anymore which I feel is disappointing. I even asked the rep to forward my complaint.

**PN009** · 03-21-2013, 06:51 PM

I understand their point.. but I'm sure they have an app for Windows Phone. They barely have traction.

And on the slow traffic from BlackBerry users- their old app for BlackBerry Bold and other devices were a very bad effort... almost like a Web app...so they can't blame people for not using them..

Posted via CB10

**PeterWGPS** · 03-21-2013, 06:59 PM

Chase is just playing the numbers. Or, I wonder who Apple of Google bank with??? I have tweeted my displeasure.

**ubermanx** · 03-21-2013, 09:54 PM

Conspiracy theory time.

This can't be a coincidence that they sent this email out at USA Z10 launch.

And the numbers argument don't fly as the Windows app can't have that many more users.

Posted via CB10