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  • 1 Post By klunt
  1. klunt's Avatar
    CrackBerry Newbie

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    2 Posts
    Thread AuthorThread Author   #1  

    Default Cant view or record video on Z10

    Got my Z10 today and I tried to play a Youtube video earlier today and got the error "This media file is of an unsupported type or could not be loaded. It cannot be played".

    I thought maybe it was just going to be that video, but its the same for any video I try to watch on Youtube however the odd time I get no error message but the video never actually loads (this happens less frequently than the error message though).

    I left it alone for a bit and downloaded a couple other apps to try and take my mind of the video not working and came across flixter, gave it a try and realized you can link to the trailer, tried that and got the error message: "The file can't be played due to an unexpected error. (10)".

    Getting concerned about the video I headed over to the camera to see if the video recording works, No matter what settings I use when I try to start the recording, the image freezes while the timer ticks to 0:03/0:04 and then stops and a message pops up: "Recording Failed".

    I checked for a software update, which there was one, but that solved nothing. Could this be a defective device or am I missing something somewhere in the settings?
  2. trinipoco's Avatar
    CrackBerry Abuser

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    276 Posts
    #2  

    Default

    My camera wouldn't launch, tried battery pull and restart but no luck. Did a security wipe and it fixed issue, good luck.
  3. macberry33's Avatar
    CrackBerry Abuser

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    202 Posts
    #3  

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    and this is QNX the OS used by a mission critical device in the space shuttle?
  4. pmccartney's Avatar
    CrackBerry Genius

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    #4  

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    Did you reboot the phone yet?


    Posted using CrackBerry App on BB10
    Z30
  5. klunt's Avatar
    CrackBerry Newbie

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    2 Posts
    Thread AuthorThread Author   #5  

    Default

    Quote Originally Posted by pmccartney View Post
    Did you reboot the phone yet?


    Posted using CrackBerry App on BB10
    Reboot solved it. I think the excitement of the new phone made me overlook any easy solutions.
    pmccartney likes this.

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