1. chasdrury's Avatar
    Hi

    I have 2 Z10's here both refurb warranty replacements that I have switched on today and cannot get them registered on the BlackBerry network - the internet is working, I've done it with both the sim and wifi. Settings / about / network and then register device just say registration requested and then nothing. No failure but no suceeding

    It also says IMS status disabled in network. Has anyone seen this before? I've no clue what to do next!

    Chas

    Posted via CB10
    08-19-14 05:19 PM
  2. anon721037's Avatar
    phone your carrier and get them to take the phone off the black list or ask for a replacement ,
    08-19-14 06:06 PM
  3. scrannel's Avatar
    I believe IMS only connects with wifi-calling (t-mo usa, which I can verify) or with VoLTE. Which I do not yet get.
    08-19-14 11:17 PM
  4. jpvj's Avatar
    They should work out of the box.

    Call your carrier or vendor and have the swap them again if they can't fix then instantaneously.

    Posted via CB10
    08-20-14 02:06 AM
  5. chasdrury's Avatar
    Thanks guys. The vendor has the pins and is in contact with BB

    Posted via CB10
    08-20-14 08:02 AM
  6. RAHUL VASHISHT1's Avatar
    I have an issue..
    My phone doesn't connect to BlackBerry server (no BlackBerry dots on top right corner) ..i have stl100/3 and I am using Vodafone 3g India...
    Do you also have the same issue ..i am in doubt if my phone is defective or problem is because this phone is imported..
    Will I be able to get updates without connecting to BlackBerry server

    Posted via CB10
    02-23-15 08:14 PM
  7. Vimal Kirthi's Avatar
    Hello Rahul,

    I have the same problem on my BB Q10. Just wondering if you managed to solve the issue? Please let me know.
    05-02-16 02:51 AM

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