[agitatorswaltz]

So far, I love my new Z10. Except for the music experience.

I updated all of my mp3 ID3 tags, and after I did that, it started playing the wrong song with the wrong tag. (So my Beatles song was playing saying it was the Rolling Stones..yeah). So, in the name of science, I just pulled all of my songs off the phone. That's fine, gives me a chance to reorganize. But there are two artists that will just not delete off the phone. When I bring up Link, it says I have no files in my music. Pulling up the actual micro SD in Windows Explorer also says I do not have anything. When I try to play the files, it cannot because of an error. So they're just ghost files, but they won't leave, and it's messing things up if I decide to either Play All or Shuffle All. I feel like these ghost files are what's mixing up my music to begin with.

I didn't see anyone else having this issue, but I have no idea what to do, because they will just not delete off my phone. Help!

[Rob Grieve]

Having the exact same issue here as well, your not alone on this one. Tried many times to delete everything. Only solution I can think of would be to restore the whole phone but don't want to go through that process.

[agitatorswaltz]

Rob, I'm sorry you're having the same issue. I eventually did just have to pull everything off my SD card, and reupload all of my music to my SD card** (didn't have to wipe my phone or anything). It was about a 7hr process, but it seems to be working just fine now. I'm still not a huge fan of BB Link music, as it's still not listing all of my music that's actually on my phone. I hope you can find a process that's not as tedious.

**That is to say, I pulled *everything* (music, pics, whatever) off my SD card, and formatted it through the phone, and reuploaded everything. It was incredibly tedious, but it was also a chance for me to re-organize.

[Rob Grieve]

I have had this issue continuously even after the wipe though the other day I wipe the SD card through the phone and then reformatted. Synced with link and so far everything is working so hopefully stays this way.

Posted via CB10

[jasonvan9]

Same issue but its on my phone internal memory not an sd... one song is listed but not actually there and it messes up my entire playlist, saying its playing a certain song but its actually playing a song one more spot down the list

Posted via CB10

[Ahmed Hanif]

Same issue but its on my phone internal memory not an sd... one song is listed but not actually there and it messes up my entire playlist, saying its playing a certain song but its actually playing a song one more spot down the list

Posted via CB10

hi same exact problem on internal one file messing up everything and i dont want to do a wipe as i have to install and copy all files and apps on phone again.

anyone found a solution yet?

[drjbshum]

i have the same problem. i can't delete some files off music player even though the file manager confirms those files are not present. very annoying!!!!