[Sad Hero]

So I get this problem, when I connect my z10 to the laptop it said that I need to complete setting on z10!!

Well one time I fry to open this ( oobe://) then the problem start!
Whenever I boot my phone it show me the initial setup and I must finish it to get rid of it every time

And now I found that I can't connect to pc also!!

Please, need you helps :|

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[anishchowdary]

It will connect you can download BlackBerry desktop software for 10 os if you using BlackBerry 7 desktop software you have uninstall it and try to install this for 10os

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[Sad Hero]

It will connect you can download BlackBerry desktop software for 10 os if you using BlackBerry 7 desktop software you have uninstall it and try to install this for 10os

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I'm already using link, however, I uninstall it and reinstall it again, the driver load successfully, but nothing change! Still can't connect Z10 to pc, showing me the same error message " telling me to complete setup of the device! Which already done that "



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[Sad Hero]

:'(

Anyway to fix?
Z10STL100-3/10.2.1.3247
Windows 8.1 pro
Link latest version
Update the driver not fix it

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[benbraun322]

:'(

Anyway to fix?
Z10STL100-3/10.2.1.3247
Windows 8.1 pro
Link latest version
Update the driver not fix it

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You can fix it by running an autoloader...
I have the same issue but I don't want to wipe my device clean so I'm waiting for the official 10.3.1 update and then I'll update OTA hopefully it will fix this problem. So then I can hook it up to a PC again.

Oh and if you are trying to connect to a PC because you want to transfer things then you can turn on USB Mass Storage in settings to do that even with this issue.

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[Sad Hero]

You can fix it by running an autoloader...
I have the same issue but I don't want to wipe my device clean so I'm waiting for the official 10.3.1 update and then I'll update OTA hopefully it will fix this problem. So then I can hook it up to a PC again.

Oh and if you are trying to connect to a PC because you want to transfer things then you can turn on USB Mass Storage in settings to do that even with this issue.

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Thanks,
I'm also don't want to wipe it, so I hope the update fix it " there is a small update some people get it, if I receive it and it works will be great "

The real problem that we need to connect to link and sachesi and do what they are exist for

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[benbraun322]

Thanks,
I'm also don't want to wipe it, so I hope the update fix it " there is a small update some people get it, if I receive it and it works will be great "

The real problem that we need to connect to link and sachesi and do what they are exist for

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Yeah I'm just not really enjoying having a half unusable device for 3 months...

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