- 03-06-13, 06:15 PM #26
Hey all, a similar situation here. I had previously setup two yahoo email accounts with no issues. Unfortunately I damaged that Z10 beyond repair so I bought another one. I received the new Z10 today and after doing the initial setup I updated the OS and then did a restore from my previous Z10. Once everything was done I received several pop up messages asking for me to validate my account. In both cases I was not able to get either Yahoo email account to work. I received error messages that my login and of password was incorrect. After repeated attempts with no success I checked both accounts by logging in to each from my laptop. My next option was to wipe the device and try to set up the email accounts after the wipe. Once the device was wiped I was able to add a gmail account and one of my two yahoo accounts. When I try to add the second yahoo account I get a message telling me that the calendar was added but that the server for contacts and email are unavailable at this time and to retry at a later time.
Ive scoured the forums here and the web for a cause and solution and can't find anything to help.
Hoping someone here has a suggestion.
- 03-06-13, 06:48 PM #27
Setup the account using email calendar and contacts. Don't use th advanced options. I set it up that way and worked right first time and even two wipes later.
Posted via CB10
- 03-06-13, 06:55 PM #28
- 03-06-13, 07:10 PM #30
- 03-06-13, 07:15 PM #31
- 03-06-13, 11:59 PM #32
I logged into my yahoo email account from my laptop, changed the password then removed the connection between my yahoo email account and the BlackBerry. Did a second security wipe and after rebooting I was able to successful add the account. Next I did a restore from a previous backup and upon completion just had to validate the email account and all is working well.
Posted via CB10
- 03-08-13, 04:42 AM #35
- 03-08-13, 04:44 AM #36
Also, have you mentioned which version of the Z10 you have (ie STL100-1, STL100-2, STL100-3, STL100-4) and which software version?
There is a known outgoing email bug that can be an issue depending on your software version.
- 03-08-13, 05:00 AM #37
keeps asking for password on pop3 email accounts
Also - you're in UAE, right? Are you on Etisalat by chance? They have a history of playing snooping games on their Blackberry customers..
- 03-08-13, 09:02 AM #39
Yes, I understand you had it working at one time. But as some others here have suggested, it could be an account authentication thing.
Yahoo can be very strange about that. I remember times when I'm using Yahoo on the web and it repeatedly asks to re-authenticate, over and over and over. People have complained of similiar things with Blackberries. I'm guessing that sometimes some automated system there detects some sort of event it has been programmed to recognize as "suspicious", and then becomes very picky about authentication, assuming you might be trying to break into an account or something.
- CrackBerry Abuser
03-08-13, 02:25 PM #42
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We spend a lot of time troubleshooting email setups and finally ask the end user to click on the blue eye in the password field so the password is revealed. This has ALWAYS resulted in them seeing they have input the wrong password. LOL!
BesAdmin Z10 User
- 03-08-13, 03:28 PM #44
- CrackBerry Newbie
05-07-13, 01:33 AM #50
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cannot setup gmail accounts in BB after password reset
I ended up stumbling upon an apparent solution.
It seems that Google perhaps requires some sort of authentication after changing your password? I wasn't aware of this and never saw anything of the sort when logging in on my desktop. You will need to enable and create a password for every application (like BB, iPad etc.) to use your email as a one time process. This can be done in your account settings in gmail under 2-step verification
After that, I attempted to add my GMail account again, and voila! It works now. Very interesting indeed.
EDIT: I finally found this : https://www.google.com/accounts/DisplayUnlockCaptcha
I hope this helps.
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