03-04-13 02:34 PM
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  1. DarkOwnage's Avatar
    DarkOwnage
    I have searched the whole internet and I haven't found any solutions...I called Blackberry Technical Support and they tried they're best.I tried everything deleting apps,airplane mode everything you can call.Its really getting on my nerves I really need to backup!Help!
    03-04-13 10:19 AM
  2. bbm10z's Avatar
    bbm10z
    I wasn't able to backup my Z10 as well until i took out the memory card.
    03-04-13 10:39 AM
  3. madoon's Avatar
    madoon
    try removing then reinstalling blackberry link. i helped in my case.
    dont try to repair the installation, just uninstall, then install again.
    03-04-13 11:59 AM
  4. BerryGuy4040's Avatar
    BerryGuy4040
    Originally Posted by madoon
    try removing then reinstalling blackberry link. i helped in my case.
    dont try to repair the installation, just uninstall, then install again.
    This worked for me too...I uninstalled BB Link, then downloaded it again....worked fine
    03-04-13 12:02 PM
  5. canuckvoip's Avatar
    canuckvoip
    What carrier are you on? I'm on Telus and I could not backup until they released the update to 10.0.10.85
    Now I'm backing up fine. Are you on Bell? I heard they haven't released the update yet.
    03-04-13 12:03 PM
  6. DarkOwnage's Avatar
    DarkOwnage
    Yea I am on bell.

    Posted via CB10
    03-04-13 12:22 PM
  7. RossyBoy92's Avatar
    RossyBoy92
    I had the same problem, uninstalled and reinstalled Link still didnt work. Then deleted my apps 1 by 1 then finally it backed up, think it was the Saving Yello that caused it for me. Hope this helps.

    Posted via CB10
    03-04-13 12:29 PM
  8. BB_Phoenix's Avatar
    BB_Phoenix
    I found the app (so have at least 3 others) Presidents Choice Recipe Box prevented backups to complete. Once removed backup with BB Link was flawless.
    03-04-13 12:31 PM
  9. project_x's Avatar
    project_x
    Originally Posted by BB_Phoenix
    I found the app (so have at least 3 others) Presidents Choice Recipe Box prevented backups to complete. Once removed backup with BB Link was flawless.
    That was the same with that app on the playbook too.
    03-04-13 12:39 PM
  10. sala7's Avatar
    sala7
    Originally Posted by canuckvoip
    What carrier are you on? I'm on Telus and I could not backup until they released the update to 10.0.10.85
    Now I'm backing up fine. Are you on Bell? I heard they haven't released the update yet.
    Waiting for the update, can't backup as well!
    Someone of technical support people in Bell says it will be pushed on March 7th!
    http://forums.crackberry.com/blackbe...8/#post8068672
    03-04-13 02:34 PM
« Z10 life saver!!! | Bell Canada OS update »

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