1. Hisham Mari's Avatar
    hi ..
    My Z10 Stl100-1
    when i'm charge the phone
    Message appears that he can not network connectivity
    Then the device restart and message appeared error bb10-0015

    and i can't fix it Because can't reload ..
    in BB link this messege (software update encountered)

    when i'm trun on the autoloader Asks me the device password
    but can't connect to the bootrom !!!
    (software update encountered)
    04-19-14 05:00 AM
  2. Hisham Mari's Avatar
    my device (it continuous connect and disconnects to your PC)

    and continuous 2 blinks follows by 3 blinks
    04-19-14 05:10 AM
  3. Uzi's Avatar
    http://forums.crackberry.com/showthread.php?t=924580
    you might try this tool

    Posted via CB10
    04-19-14 05:32 AM
  4. Richard Buckley's Avatar
    I used a leak autoloader when this happened to me. Any autoloader for your device should be able to work but you will need to have a PC.

    Posted via CB10
    04-19-14 05:39 AM
  5. Hisham Mari's Avatar
    I've tried ..
    it's Ask me for my password and then don't do anything

    http://forums.crackberry.com/showthread.php?t=924580
    you might try this tool

    Posted via CB10
    04-19-14 05:42 AM
  6. Hisham Mari's Avatar
    I've tried 3 autoloader ...
    can't connect just ask me for my password

    I used a leak autoloader when this happened to me. Any autoloader for your device should be able to work but you will need to have a PC.

    Posted via CB10
    04-19-14 05:44 AM
  7. cloudberry's Avatar
    With that tool u won't need to provide password because it wipe clean the OS...just download it first and read the guide
    04-19-14 06:09 AM
  8. Hisham Mari's Avatar
    I've tried and asks me password and does not contact


    With that tool u won't need to provide password because it wipe clean the OS...just download it first and read the guide
    04-19-14 06:25 AM
  9. Hisham Mari's Avatar
    no one can help me !!!
    04-19-14 07:27 AM
  10. PALeafs67's Avatar
    My question would be what operating PC are you using?

    My extra extraordinary Z30
    04-19-14 07:52 AM
  11. Hisham Mari's Avatar
    windows 7

    My question would be what operating PC are you using?

    My extra extraordinary Z30
    04-19-14 07:55 AM
  12. Uzi's Avatar
    op are u remember ur device password?


    Posted via CB10
    04-19-14 08:14 AM
  13. igotaq's Avatar
    You have to reload the os.
    blackberry.com/btsc/viewdocument.do;jsessionid=8C85A32569A1CB1AF090144 D113A39F4?externalId=KB34545&sliceId=2&cmd=display KC&docType=kc&noCount=true&ViewedDocsListHelper=co m.kanisa.apps.common.BaseViewedDocsListHelperImpl


    Start an autoloader then connect your phone without the battery.
    04-19-14 08:17 AM
  14. PALeafs67's Avatar
    Can you advise which OS version you tried using? Reason I m asking is the STA100 1 version got left out a lot when it came to leaks ,and could it be possible you may have used the wrong version. With not being next door to you here you will need to advise your steps one by one unfortunately. And with WiFi off does your BB link recognize your devise? If so in BB link you can reset your devise to factory settings.

    Posted from my Dell Venue 8 16g tab
    04-19-14 08:26 AM
  15. Hisham Mari's Avatar
    of course I'm remember

    op are u remember ur device password?


    Posted via CB10
    04-19-14 08:40 AM
  16. Rajinder Singh's Avatar
    2ADD0171.. add mee.. I will tell u the easiest way..dont be afraid of that error

    Dookas
    04-19-14 08:42 AM
  17. Hisham Mari's Avatar
    dah .. my mobile not work
    04-19-14 08:45 AM
  18. Uzi's Avatar
    of course I'm remember
    if u put the password correct the autoloader should run

    Posted via CB10
    04-19-14 08:46 AM
  19. Hisham Mari's Avatar
    I've tried more than one version
    Did not work any one of them
    The problem is that asks password directly when plug in the device
    But it does not complete the connect



    Can you advise which OS version you tried using? Reason I m asking is the STA100 1 version got left out a lot when it came to leaks ,and could it be possible you may have used the wrong version. With not being next door to you here you will need to advise your steps one by one unfortunately. And with WiFi off does your BB link recognize your devise? If so in BB link you can reset your devise to factory settings.

    Posted from my Dell Venue 8 16g tab
    04-19-14 08:51 AM
  20. Hisham Mari's Avatar
    But does not connect ...
    How much of the time usually needed even begin the next steps


    if u put the password correct the autoloader should run

    Posted via CB10
    04-19-14 08:58 AM
  21. Uzi's Avatar
    But does not connect ...
    How much of the time usually needed even begin the next steps
    should be immediately

    Posted via CB10
    04-19-14 09:29 AM
  22. Hisham Mari's Avatar
    Asks password then nothing happent
    Did you try autolodear with divece have a password




    should be immediately

    Posted via CB10
    04-19-14 09:47 AM
  23. Pdinos3's Avatar
    Just wait it out. Sometimes mine takes a minute to connect to bootrom. If the window is open just wait.

    Via CB10 Z30STA100-5/10.2.1.2947
    04-19-14 09:51 AM
  24. PALeafs67's Avatar
    You can't use different versions of the leaked OS it has to be the one for your STA100-1 model, if you've tried different versions you've for sure screwed up your device,can your device boot up at all without plugging into PC? If so go to security settings and wipe it, your best if you can! to start all over fresh again. When on that password setting did you try to enter anything simple like 1234?

    My extra extraordinary Z30
    04-19-14 10:00 AM
  25. Hisham Mari's Avatar
    no can't boot to device, Stays on the screen BB10-0015 error
    and i'm doesn't use different versions of the leaked OS
    I did not do anything to the device just Charge it When I got this problem

    You can't use different versions of the leaked OS it has to be the one for your STA100-1 model, if you've tried different versions you've for sure screwed up your device,can your device boot up at all without plugging into PC? If so go to security settings and wipe it, your best if you can! to start all over fresh again. When on that password setting did you try to enter anything simple like 1234?

    My extra extraordinary Z30
    04-19-14 10:22 AM
37 12

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